EmbodyReviews of joinem.co

The company has good plans for your weight loss needs tailored to what you need to lose weight effectively and efficiently.

Talked to the nurse to request a stronger dose and she upped it for me without any problems

SCAM…It has been 5 weeks since I signed up and paid for the Embody services and medications. I emailed support 4 times over the next month that I was still waiting for a consultation appointment. I was finally able to get a real person and they scheduled an appointment. After waiting 25 minutes the provider was a no-show. On the re-scheduled appointment, I waited 35 minutes and the provider was a no-show. I then received an email saying that the appointment was cancelled because I was a no-show!! WHAT?! The next appointment was supposed to be a call. No call ever came. The next 3 re-scheduled appointments were abruptly cancelled due to “unforeseen circumstances”. The next available was 8 days later! Every response is the same whether it’s online or over the phone. “I understand that it’s disappointing….blah blah blah”! It’s all non-refundable…even if they do not send you any product or provide any service. I regret that I passed up offers from other company’s. This has been a terrible experience 😢

Customer was not helpful at all. I’m not sure customer service knows how Embody’s process works. The provider was great and very helpful. My provider did work that I tries to get customer service to do. Providers are great, customer not good!

Despite having two calls scheduled for today, no one called for either appointment. Documentation found on your site that the call happened and Rx was sent to pharmacy.

Would give negative stars if I could. Took my money never gave me meds. Went in circles for 2 weeks and no answers. Stupid refund policy. No exchange of goods makes this Fraudulent. BEWARE DO NOT USE THIS COMPANY! They will stop answering chats and calls. I have screenshots and emails showing the multiple lies they told me.

DO NOT TRUST THIS "COMPANY" - I have attempted to receive the medication I purchased for almost a month (trizepatide & NADA+), after receiving medication I did not order or pay for (sermorelin), which should have been an immediate red flag. I have called and emailed multiple times with reassurances it's being handled, yet no changes. They will not issue me a refund, and they will not ship out the correct medication. I finally had to contact my credit card company to dispute the charges for merchandise not received. I have cancelled my subscription, but I do not trust that they won't charge me again in a few days when my renewal was scheduled. Also, half the times I called in, it was an AI bot Kate / Faith. They should be closed/shut down.

My call with a provider was good today, but every interaction I’ve had with customerservice has been very pleasant, but something isn’t right with their process because I was prescribed something less than I was already taking, which did not make sense to me and it was very difficult to get somebody to help in the proper way. I’ve been trying for a week but today it got settled hopefully