MilspoTxCustomer
20 days and counting…
I cannot review the product as I’ve been waiting since 9/10 for it to be filled. After several days of being alerted about delays at the pharmacy, I realized that the dose I I was approved for was actually less, based upon Embody not providing true standard doses. I waited 3 days to speak with a provider and was approved for the higher dose, 6 days ago and I am still getting my daily messages that my medication is being processed. I reached out to customer service and wasn’t given anything other than “delays are normal and it’s being processed”This is causing me to miss my next dose which will undoubtedly result in feeling ill. I changed from a much more costly but timely service for my Triz. I am only giving EMBODY several more days until I cancel and go back to the original company, Lily Direct service via Hers.
Response from EmbodySep 21, 2026
We’re sorry to hear how frustrating this experience has been. We understand how concerning it is to have your dose adjusted, wait for a provider appointment, and then continue receiving updates about processing delays without a clear resolution or timeline. We also recognize how disappointing it must feel when you made the decision to switch providers expecting a more reliable experience. Thank you for bringing these details to our attention. We’d appreciate the opportunity to review your order so we can check the current status and address the concerns you’ve raised. - Embody Team


