EmbodyReviews of joinem.co

There appears to be frequent delays in shipping from the pharmacy. But it arrives just in time so far (month two). It’s very difficult to reach someone to discuss a concern. Call had to be scheduled two days later. RN call was very helpful though. So far, So good. Lost 25 lbs in 4 weeks!

Very friendly, punctual and professional

This was a fast inexpensive yet professional way to receive the medication to continue my weight loss journey

I was really happy with Embody at first. My first order arrived with no problems, and I honestly thought I had finally found a straightforward, affordable company I could rely on. Unfortunately, the second order completely changed my opinion. I was charged again for my second month, and my account showed the medication as shipped. But when I checked the tracking, all that had actually happened was a shipping label had been created. The medication was never given to the carrier. When I called, customer service was extremely difficult to communicate with and initially just kept telling me the medication was on its way. After pushing for an actual explanation, I was basically told that I am charged automatically every 28 days regardless of whether my medication is in stock or ready to ship. Apparently, somewhere in the paperwork I agreed to this, although I absolutely did not understand that this was how their program worked when I signed up. So from what they explained to me, I can continue being charged every 28 days even when they don't have my medication available, and the missed shipments don't automatically mean I stop getting charged or that everything gets caught up the following month. That is NOT what I thought I was signing up for. The advertising certainly gave me the impression that I was paying a monthly price for a monthly supply of medication. Even more concerning, after this happened, they attempted to charge my card TWO MORE TIMES. Thankfully, I had used a virtual card and was able to prevent additional charges. I genuinely wanted this company to work. After receiving my first order, I was excited and thought I had found exactly what I was looking for. Instead, I'm now wasting my time dealing with billing, missing medication, tracking numbers that only show a label being created, and trying to stop additional charges. Based on my experience, I absolutely would NOT recommend Embody. If you do use them, read every single word of the billing and subscription terms!

UPDATE: Well surprise surprise. After I submitted this review and submitted an attorney general report 2 days ago, they miraculously delivered my medication today. Before I get into further details, if you are experiencing the same I suggest you immediately call them the day it's late and submit an Attorney General report (tell them), and write a review. I have spent hours on the phone with them prior to me communicating this to them. The shortest call has never been less than 20 minutes. Read all the other reviews, this company also is affiliated with another company that they have started because of all of the bad reviews. Do your research. Again, buyer beware! Now I am double pissed off, because who I ordered from on Thursday to replace this, because I thought I would never get it, came today. Now I have two months worth of medication at the same strength. $260 I had to spend to try to get back on track and now I have too much medication on my hands. The Attorney General will take care of it. 😑 INITIAL POST: I am now at October 1, with everything starting to process with newest prescriptionon September 14 with the pharmacy receiving it on September 18. They have not adhered to their SLA when I signed a contract with the company. They can never give me accurate information. Each time I call I'm being told it will ship the next day. The most honest conversation I had was today. My medication is currently at Link compound pharmacy, and they have no SLAs or expectations set with that pharmacy. All embody does is contact the pharmacy and ask for an update. I have put in three tickets but they only have a record of two. September 26 was 54177232, today is 52066509. I asked what to expect next and what is the furthest it could be delivered and the customer service agent said they do not have any contractual agreements to provide that to us. I asked her if I could receive it two years from now. She responded, there is no way for us to know. I would definitely not recommend this company. This would've been my third month starting on trizeptide shots, I will be a month in the whole, the day after tomorrow. I am having challenges with my health since I am not keeping up with the scheduled dosage and I did not wein off of it. My doctor said this is normal to have side effects when this is the issue. I will be submitting an attorney general report today. I do not recommend this company at all. Great for the first two months and then a complete loss of either new processes implemented or customer service awareness at that point. Buyer beware!!!!

This company is an absolute scam. They charged me for my subscription and I haven’t received my medication in 28 days. I reached out for a refund and they are unwilling to give it because the prescription is “at the pharmacy” even though it has been there and not filled for 28 days. DO NOT GIVE YOUR MONEY TO EMBODY!!

I’m currently down 10 pounds in two months, and feel great! But these constant delays in pharmacy processing are very stressful, I’m now currently a dose behind because my medication hasn’t shipped, I’m trying to stay focused and not stress over it, but this is a journey that embody is to be a part of with me. I’m doing my part but beside a great customer portal embody is failing me with their shipping delays! Ultimately I’m the one who encounters the set back as payment was made now almost two weeks ago!

My experience was excellent with this provider. He explained the new dose of medication, the possible side effects and how to deal with any.