EmbodyReviews of joinem.co

I felt very heard and like my provider cared. Her willingness to listen and work with me were so appreciated.

This was hands down the WORST experience I’ve ever had with a company. Do yourself a favor and do not order from them. I placed my first, and definitely my last, order three weeks ago and still have not received it. I’ve called and chatted with customer service multiple times, and each time I was told the issue would be corrected. After repeatedly following up, my order was finally pushed to the pharmacy, and now I’m being told it’s still “processing.” Three weeks later, no delivery, multiple excuses, and countless hours wasted trying to get something I already paid for. The delay has now thrown off my entire rotation. Based on my experience, I absolutely would not recommend this company. Save yourself the frustration, look away and RUN!

These guys are really crooked. I was charged three weeks ago and still have not received meds for month 2. They have not shipped and I’m two weeks past my scheduled dose. On top of that, after further review of my credit card statements, I noticed that they have charged my card 4 different times (over two months). Still no meds. Customer service is useless and told me to handle complaints with credit card company. Update: Customer service now tells me a 7–14 business day wait is "normal." If that's the usual turnaround, why did they wait nine days after charging me to even send the order to the pharmacy? I've contacted them about a dozen times, and the answer changes almost every day. This isn't only an inconvenience. My prescribing instructions say not to resume the same dose after a gap of more than two weeks without a medical consult. If a company that handles time-sensitive prescriptions treats a 7–14 day delay as its normal practice, patients are put at risk, and people should know that before they sign up.

Very personal

I don’t know if I should laugh or cry…. This is my second view on TP for Embody. After my first review I received VM from someone in CS wanting to help based off of my review. After numerous unanswered calls, and vm to the number I was told to call I received a text asking to set up a time to speak. A time was set up was a two hour window - NO ON CALLED! Only use this company if you have outside support and can be your own patient advocate. NO RELIABLE CS or support. Product is working but eventually I’ll need to go to another company for the support.

I’ve been using em body for a month now and so far so good. I have no complaints, I was wondering when to expect my next order and Jassy looked into it for me right away got back to me with an exact answer. So grateful I would 10/10 recommend

Jomart answered all my questions about some of the products that I was thinking of getting and was very polite and did not rush me about anything. I thanked him for calling me and he asked if he could be of help in anyway about the products or any concerns I had. Also he wished me a happy birthday. I am impressed with Embody for I was with Amble for over a year before I signed up with yall. There is no comparison whatsoever and I would have given you a 10star but u only go to 5. LOL

Embody has been a great company to work with. We had some issues with shipping, but Jomart worked hard to help me get what I needed. All in all I'd definitely recommend!