EmbodyReviews of joinem.co

Quick and easy, got what I needed.

Jay was very helpful. Truly deserving of growth within ‘EM’, as it is a fantastic company in-and-of itself. 🇺🇸

Everything went smooth at first .I then noticed my prescription had NAD added .I did not want that added.Called and spoke with a physician and she changed my prescription to not have the NAD added. Got my meds after being delayed numerous times and of course had NAD added to it .Now have called customer service several times being told it will be escalated to the pharmacy. Still no response !

Lemark answered all of my questions and is making my experience comfortable and enjoyable.

My personal contact is Maria. She was very helpful in answering my questions and concerns. Thank you

JayVee was great! She called me exactly on time and was very personable and patient with my questions. She explained the process in a clear and concise manner letting me know that I can reach out and receive support when needed, which is comforting as I go through this new journey.

I updated my address with this pharmacy weeks ago and was told to call again once my medication was approved. I called the same day I got the approval email, yet the order still shipped three days later to my old address, almost two hours away. When I explained that no one would be there to receive it, they told me to ask a neighbor to store it for me until I got there to pick it up. Customer service repeated the same instructions and offered no real solution. I do NOT recommend this company for anything!

I have ordered peptides from this company for 2 months in a row. The first month my products arrived a week late and hot as they were sitting outside in the sun for days, because I was not notified they had shipped. I ordered the same 2 products and paid for them on Oct 4th, it is now the 14th and I have called, emailed and used their chat and I still have not gotten my order shipped I have demanded a full refund today and I will NEVER order from this company again. I received this email after I wrote the review. Now they are saying they are not refunding me the over $250 and still going on 3 weeks no peptides Thank you for writing back, and I am truly sorry for the delay with your medication. I understand how frustrating and worrying it is to wait for your products, and I appreciate your patience. I reviewed your account and the earlier notes on your case. As shared in our previous email, your medication will be fulfilled for the payments already submitted. I am not able to provide a specific ship date, but I want you to know your order has not been overlooked. Regarding your refund request, a decision was already shared under our Cancellation and Refund Policy, and I am not able to approve a refund. I understand this is not the answer you were looking for.