JoinBrands: The Nexus of Brands & Creators for Authentic Collaborations.Step into JoinBrands, the influencer marketing hub bridging brands and content creators across prominent platforms like TikTok, Amazon, Instagram, and YouTube. Simplify and amplify your influencer partnerships, where precision meets passion.For Brands:Zero Barriers: Access the platform with no subscription fees. Initiate campaigns and scout the ideal creator match.Creator Marketplace: Dive deep and select from a vast, pre-vetted community of influencers that resonate with your brand values.Secure & Transparent: With payments secured in escrow and clear transaction processes, we ensure brands get true value and trust.For Creators:Diverse Opportunities: Explore a broad spectrum of brand collaborations, from startups to global giants, ensuring varied and rich content.Empower Your Craft: Engage in projects that align with your niche and grow your portfolio.Prompt Payments: Get rewarded for your creativity promptly upon job acceptance, with no hidden fees.With JoinBrands, everyone benefits:Content Rights Managed: A streamlined process for hassle-free rights transfer.Promote & Prosper: Brands and creators alike can amplify their content reach, leveraging our ready-for-ad tools.JoinBrands democratizes influencer marketing, connecting creative brilliance with brand aspirations. Experience the future of content synergy today!
JoinBrands (joinbrands.com) has 270 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
joinbrands.com
Website
joinbrands.com
Category
Sales & Marketing
Location
Cheyene, Wyoming
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 9% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Para mí fue lo mejor que me ha pasado. Genero dinero y me quedo con el producto es muy bueno.
MC
Michele C.
I have had a great experience working…
I have had a great experience working with JoinBrands. They are helpful & quick to help me with answers I am looking for. The communication is great as well. They deliver with what they say.
SW
Sarah W.
I LOVE JOINBRANDS CUSTOMER SERVICE
I LOVE JOINBRANDS CUSTOMER SERVICE. THEIR ALWAYS HERE TO HELP. THEY WILL GET RIGHT BACK WITH IF YOU HAVE QUESTION
SD
sophie D.
As a brand
As a brand, the experience can be a little clunky, but the customer service team especially Tihi, are extremely helpful and responsive.
JK
Jennifer K.
I’m rating from a brand perspective
I’m rating from a brand perspective. The majority of their reviews are from the UGC influencer side, but here is a review from the brand aspect.
I participated for 2–3 months, looking to make video and image content, and I can fully say that UGC is expensive. Anyone who has a limited budget, JoinBrand is not for you. Having an influencer make a video plus posting starts at at least $100, with an additional JoinBrand fee for influencers who do not have many followers. For those who have many followers, they can ask for $500+, but just because an influencer has a lot of followers does not guarantee views.
The con is that these influencers, the majority of the time, have many other brands on their page, and it doesn’t feel like your brand is rare when they post. Your brand will sink among many other brands on their page that they did video content for.
2. The only source of communication with JoinBrand is through email or open chat on their platform. They respond well, but most of the time it’s hard when you can only type and are unable to speak with a representative. This is a con. It makes navigating and understanding their platform harder and longer, and how things work is confusing. A brand can take 1–2 months and many trials to learn how the JoinBrand platform works.
3. They have a reimbursement model. This means the influencer buys your product, then JoinBrand will charge you ahead for the amount the influencer buys from you plus the influencer payment agreed to for the job. Once the influencer posts the content, that’s how the influencer gets reimbursed. BEWARE: if you don’t put the job price correctly, JoinBrand will take your money, and they will make excuses like “we cannot refund or do anything about it” once the job is marked completed. If you make a mistake or if JoinBrand accidentally charges you more, you have NO WAY OF GETTING YOUR MONEY BACK. This really pissed me off as a brand owner.
4. Honestly, many influencers, like on any platform, are trying to make money. If you have a limited budget as a brand, I suggest making content yourself or going to another platform where you can do a gifting model. It will be easier than JoinBrand.
5. The two pros about JoinBrand are decent customer service and a guarantee that the influencer won’t run away with your product without posting. But the con is that they are very expensive. This is why many UGC creators like their platform—it’s good for UGC, but not much for the starting brand.
Expensive platform with not a lot of influencer followers and influencer doesn’t feel authentic
Response from JoinBrandsJan 28, 2026
Hi there,
Thank you for taking the time to share detailed feedback from your perspective as a brand. We completely understand how frustrating this experience has been, especially when working with a limited budget and hoping for a smoother, more supportive process.
First, we want to sincerely apologize for the stress and disappointment you have experienced. Your concerns are valid, and we truly appreciate your honesty in pointing out what has not worked for you.
Here are a few points we would like to address:
Pricing and campaign costs
You are right that UGC and influencer marketing can get expensive, especially when posting is included. While some creators charge higher rates, particularly those with larger audiences, we also have a growing group of creators who focus on affordable UGC campaigns. These are designed more around content creation than follower count, which can be a better fit for tighter budgets. As of the end of November 2025, dynamic pricing for TikTok jobs has been standardized to $100 per video, as we are actively listening to the voices of our brands and working to create more predictable and accessible pricing. If you are open to it, we would be glad to help you explore smaller campaigns that deliver strong results without requiring large upfront commitments.
Creator authenticity and brand visibility
We hear you. When a creator works with many brands, it can feel less authentic. That said, we do have creators who specialize in organic, brand aligned content. We can also suggest strategies to help your product stand out through stronger creative direction and campaign setup.
Support experience and onboarding
We are sorry the platform felt confusing and took time to learn. That is not the experience we want for brands. Support is currently available through chat and email, and while we aim to respond quickly, we understand how limiting it can feel when you would prefer to speak with someone directly. Your feedback is taken seriously, and we are actively looking at ways to improve. In the meantime, our Sales Team offers onboarding calls where they walk you through the platform step by step so you can get up and running with more confidence.
Reimbursement model and billing
While we do have a refund policy, not all campaigns are nonrefundable, and refunds may be issued when a collaboration does not meet expectations or when circumstances change, such as product pricing updates. Each request is reviewed on a case by case basis, and we strive to ensure fair and consistent outcomes. At this time, we were not able to locate any prior communication regarding this matter. If you reach out through email or our chat function, we would be happy to review your experience and assist you in working toward a positive resolution.
We truly want to make your experience better, and we appreciate you sharing your perspective. Please do not hesitate to connect. We would be glad to help guide you toward options that better match your goals and budget.
CA
camilaeu
love the service they provide
love the service they provide, really professional and fast when it comes to answering any doubts
CV
Carrie V.
JoinBrands has been an absolute joy to…
JoinBrands has been an absolute joy to work with. They are fast with resolving any issues that may arrive. The expectations are clear. They are fair, amazing. I love working in this platform!
MI
Mila
I love Join Brands
I love Join Brands. The app is very easy to navigate and the team is super helpful!I think it’s a great place for someone who is just starting out. I personally do not have a lot of experience but I had a great time here.I have been with them for more than 6 months and I just encountered an issue with one brand.I was pleasantly surprised how quick the app customer service got back to me ,how supportive they were and how fast the issue was resolved. I absolutely recommend this platform and don’t forget to have fun!-:)
