Cuki The M.
amazing customer service
amazing customer service! Johnny helped me today and he was very efficient, professional, and kind.

JoinBrands: The Nexus of Brands & Creators for Authentic Collaborations.Step into JoinBrands, the influencer marketing hub bridging brands and content creators across prominent platforms like TikTok, Amazon, Instagram, and YouTube. Simplify and amplify your influencer partnerships, where precision meets passion.For Brands:Zero Barriers: Access the platform with no subscription fees. Initiate campaigns and scout the ideal creator match.Creator Marketplace: Dive deep and select from a vast, pre-vetted community of influencers that resonate with your brand values.Secure & Transparent: With payments secured in escrow and clear transaction processes, we ensure brands get true value and trust.For Creators:Diverse Opportunities: Explore a broad spectrum of brand collaborations, from startups to global giants, ensuring varied and rich content.Empower Your Craft: Engage in projects that align with your niche and grow your portfolio.Prompt Payments: Get rewarded for your creativity promptly upon job acceptance, with no hidden fees.With JoinBrands, everyone benefits:Content Rights Managed: A streamlined process for hassle-free rights transfer.Promote & Prosper: Brands and creators alike can amplify their content reach, leveraging our ready-for-ad tools.JoinBrands democratizes influencer marketing, connecting creative brilliance with brand aspirations. Experience the future of content synergy today!
JoinBrands (joinbrands.com) has 270 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Cuki The M.
amazing customer service! Johnny helped me today and he was very efficient, professional, and kind.
Alanys J.
I’ve been trying for months to make my account, I’ve contacted the support team and no answer. Wanted to give it a try because everybody says it’s so great but if I can’t even get help to create my account then I don’t know what to expect from this company.
Response from JoinBrandsOct 5, 2026
Thank you for your feedback, and we’re sorry to hear that getting started with JoinBrands was such a frustrating experience. Not being able to get help when you need it is not the experience we want anyone to have. We’ve looked into this, but unfortunately we haven’t been able to identify the support request or account issue you experienced. It’s possible you contacted us using a different email address or through a different account, and we’d genuinely like to understand what happened so we can address it. If you’re still interested in giving JoinBrands a try, we’d be happy to help you get set up and walk you through the process. Please reach out to us at [email protected], mentioning this review and the email address you used, and our team will be happy to look into it. We appreciate you giving us the opportunity to make this right.
YJ
I tried to register and got "Some information that you provided is missing or invalid. We were unable to process your request." Despite putting in my email and password as requested for registration.
Response from JoinBrandsApr 14, 2026
Thank you for taking the time to share your experience, we're sorry you ran into that problem while registering. That error can be triggered by a few different things, so it's worth reaching out to our customer support team so they can check what happened and get you sorted. We hope we get the chance to make it right.
Alifer O.
Costumer service was amazing, helpful, kind and supportive
Denise
I really enjoyed working with JoinBrands. This is the first platform I started and at the time it did not cost anything now I pay $48 a month to be in a pro status. I think this is a little high but compared to other platforms, this one I think is the easiest to use and I get a lot more jobs with this platform. Therefore, a highly recommended you do not have to go pro you can still join join JoinBrands for free, which is a great option that I hope they never change.
Anastasia K.
Good platform for finding ugc clients. I am a beginner and don’t know much about how to approach potential customers. This platform makes the entire process smooth and easy to understand. Very good customer support.
Shannon P.
I was blown away at the support and understanding of the issue I was having. It took two people to help me get to the bottom of it. In the end we were able to figure it out and I was guided in every step By Tihi in the chat function. The issue was resolved and they even went a step further to ask again if I needed any additional help and where I can go in the future if I needed anything. Amazing customer service.
Tyler F.
This Join Brands team Already has remarkable people who are super kind and im grateful to be working with them.