JoinBrandsReviews of joinbrands.com

joinbrands.com is a terrible service, everything is complicated, they ask for 50EUR to start. Filling out companies is difficult. When creating a profile, they ask for a ton of data (why you need my phone and target locations?). In general, it's a hassle. I created a company, but adding a card and paying is unclear, it's not clear if they even have bloggers at all. In general, I have put it on hold for now. Maybe we'll come back later if I can't find anything better. In fact, I am willing to assume that this service is aimed at an audience aged 40+ who really order a CALL-back because it is easier and you don't have to figure out the service.

I’m rating from a brand perspective. The majority of their reviews are from the UGC influencer side, but here is a review from the brand aspect. I participated for 2–3 months, looking to make video and image content, and I can fully say that UGC is expensive. Anyone who has a limited budget, JoinBrand is not for you. Having an influencer make a video plus posting starts at at least $100, with an additional JoinBrand fee for influencers who do not have many followers. For those who have many followers, they can ask for $500+, but just because an influencer has a lot of followers does not guarantee views. The con is that these influencers, the majority of the time, have many other brands on their page, and it doesn’t feel like your brand is rare when they post. Your brand will sink among many other brands on their page that they did video content for. 2. The only source of communication with JoinBrand is through email or open chat on their platform. They respond well, but most of the time it’s hard when you can only type and are unable to speak with a representative. This is a con. It makes navigating and understanding their platform harder and longer, and how things work is confusing. A brand can take 1–2 months and many trials to learn how the JoinBrand platform works. 3. They have a reimbursement model. This means the influencer buys your product, then JoinBrand will charge you ahead for the amount the influencer buys from you plus the influencer payment agreed to for the job. Once the influencer posts the content, that’s how the influencer gets reimbursed. BEWARE: if you don’t put the job price correctly, JoinBrand will take your money, and they will make excuses like “we cannot refund or do anything about it” once the job is marked completed. If you make a mistake or if JoinBrand accidentally charges you more, you have NO WAY OF GETTING YOUR MONEY BACK. This really pissed me off as a brand owner. 4. Honestly, many influencers, like on any platform, are trying to make money. If you have a limited budget as a brand, I suggest making content yourself or going to another platform where you can do a gifting model. It will be easier than JoinBrand. 5. The two pros about JoinBrand are decent customer service and a guarantee that the influencer won’t run away with your product without posting. But the con is that they are very expensive. This is why many UGC creators like their platform—it’s good for UGC, but not much for the starting brand. Expensive platform with not a lot of influencer followers and influencer doesn’t feel authentic

Once you reach level 2 all jobs stop being assigned to you. I have been applying every day for months and have not gotten any offers, even though I have 5 stars and amazing feedback.

There are many UGC marketplace platforms out there and I've tried a lot of them... They all have their pros and cons but a recent experiences with joinbrands was the worst by far. I provided a very clear brief and script to a creator. It wasn't followed AT ALL so I rejected the content and refered them back to the briefing doc. They again didn't follow the script or talking points. At this point the joinbrands system sets in motion and auto approve process. It doesn't allow you to request any further revisions unless you subscribe to a high priced monthly plan. You may reject content once and then there is no option to reject again if it misses the mark. The creator was willing to make revisions and re upload but joinbrands wouldn't allow this in their system. It just counts down 4 days until it auto approves the incorrect content. So now I have useless content that I can't use, the creator has been paid and joinbrands rattle off some pre canned response: "We completely understand your comments, at the moment the "reject all" button can be only used once according to the subscription plan, however, we sincerely appreciate your comments so we can keep improving our platform and we will make sure to channel it to our management team so we can keep up and make JoinBrands the best place for creators like you!" The ability to allow both brand and creator to work together to get a result the brand is happy with is being interrupted by joinbrands. They have made a decision to prevent a second revision request. It seems very clear - if you don't have big budgets, they don't care about your experience or results. I'll go back to using other UGC marketplace platforms.