Lisa M.
Charged but sent to wrong address
I moved and prior to ordering, changed my address on my account. My order was sent to the old address which would require a 4 hour drive to get and I don't know if it is outside in the heat or where it is. I cannot get anyone to help me. They say they don't have control of shipping. I have not gotten any response from service or through chat. The doctor responded and said "Sorry we really do not have any access to shipping. Wishing you well on your health journey, Shireen, Clinical Administrator. They have taken my money and not provided the product. I am so frustrated and don't know where to turn.




