Amble HealthReviews of joinamble.com

I was billed on 4/30 for the medication that was scheduled for delivery on 5/2. I received notification on 5/3 that UPS damaged the package en route and reported it to the shipper. It was delivered 5 days later damaged and the ice packs fully melted. I reached out to customer service on 5/3 to let them know of the damage. Since the. I have sent multiple emails/chats to the Amble team and the pharmacy but no one will respond. I have never had an issue with their response time previously (it’s typically within a day) but now that I have a serious problem and unusable medication they have ghosted me. I am out the cost of the medication, stuck with an unusable vial, and no support. I thought it was off you never actually speak with a dr just a quick survey and then they prescribed the medication but I never imagined they would ghost their customers. I’ve been a loyal customer for 6 months but am looking at other options due to the lack of communication.

So far, I am very distressed by this company. While they charged my credit card and I got the doc approval, my status has been pending shipment for a week. Despite two emails to customer service, I haven't received any response. Any communication back would be appreciated, but the lack thereof worries me.

The WORST CUSTOMER SERVICE! I received medicine but it’s the wrong dosage and I’ve tried writing the doctor and customer support and receive no responses - it’s been a week now. Do not use this company. You will be stuck with no support.

I’ve been with amble for just over a month. They NEVER respond to your messages and they don’t have a phone number listed to call and talk to anyone. My account says my next payment wasn’t due until June and they took $329 out of my bank account on April 22 I’m cancelling my subscription and having all of my referrals cancel as well. With the amount of money I’m paying I should be able to get a response when you take money out of my bank account when you were not authorized to do so!

5/4/25 I have been getting Terzepitide with Amble since December. Everything was running incredibly smooth with them until it wasn’t. I had placed a refill request that was shipped out to me. Problem is it got stuck with UPS on 4/19. I cannot get Amble to respond regarding this. This has caused an interruption in my journey and now I have no medication to take…. And you have to start back at the low does if you miss two weeks. This is very frustrating. They will not respond via the Doctor, Support or via email. I guess I will not be ordering any more from them. My journey ends much too soon. Beyond disappointing.

I paid for 6 months worth then the doctor said I should not be taking this medication, they only sent 3 months worth and I asked for refund for the 3 months I did not receive, NO RESPONSE!!!!! I have emailed!! Messaged!!! Messaged the doctor!!! Now I'm filing a complaint with everyone I can file a complaint with. BBB, Consumer protection office, Federal trade commission, Joint Commission, medical boards, If they take your money and don't give you the product that is a crime!!!! I have not even told the whole story here. I hope those of you that have had the same treatment that I have file complaints. this is the only way Amble will stop ripping their customers off.

Terrible customer service. Super slow to respond if at all. I'm still waiting on a response from a week ago. My second shipment never made it to me and the company hasn't responded. And good luck looking for an option to cancel all subscriptions and delete your account.

As soon as I made the order I messaged them to confirm they actually did ship to Puerto Rico and if they didn't, they could ship to me in the US because I was traveling there anyway. They didnt respond for two weeks, they they didnt ship to PR, but they had already shipped the semaglutide two days before their response. They shipped with the wrong shipping service so my vials arrived 10 days later, unrefrigerated so unusable. They couldve canceled my order or offered me a higher shipping cost to overnight the vials but they just shipped anyway.