Amble HealthReviews of joinamble.com

This has been a nightmare experience.. I purchased the 3 month prescription from them and waited almost 3 weeks for my shipment to come with no update from them on when it would arrive.. Once it came I only got one vial with 1/4 of the vial filled.. I have a family member who paid for the same 3 month prescription and and received 3 vials labeled 1,2,3 for the months in which they will be used with directions to follow for the 3 months.. My experience was the complete opposite they took my money and did not give me what I paid for.. The customer service or communication from them non existent.. They either want pictures or they ping pong you back and fourth from the doctor side or to the customer support side.. One rep from them said I got a maintenance dose and then cut the conversation short by saying thank you have a good day.. I didn’t order a maintenance dose I ordered and paid for the 3 month prescription but instead got a sample amount basically and there is nobody to get ahold of at amble to fix this mess.. No customer service phone number or nothing.. I think I will be taking my business elsewhere along with my family member as well.. This has been a terrible experience

I had Emma reach out to me. I would highly recommend her for any answers. She was very helpful, knowledgeable, and responded in a quickly manner Thanks Emma!!

Love the fast communication!

Update - Support said they will only work with me if I withdraw my dispute with Klarna first when nothing has been resolved. I initially signed up for the 6 month plan of semaglutide + NAD which was $1308.30 total. I was only prescribed the semaglutide and not the NAD however my Klarna account was charged the full $1308.30 in full and my receipt shows it is only for a 30day supply. Also, the dose of semaglutide is only 1mg higher than what I am currently taking. I don't need a maintenance dose especially when it is not even 1mg of semaglutide! I reached out to customer service AGAIN saying that I want to cancel because what I purchased and what I am actually receiving are completely different including 1month supply vs 6 month supply. Support did not respond so I filed a dispute with Klarna with supporting documentation. Today support finally responded with the below: "Hi Whitney, I hope you are doing well. I wanted to follow up and let you know that your account has been temporarily suspended due to an active dispute related to your Semaglutide + NAD treatment. As a result, all future orders and treatments are currently on hold until the dispute is resolved. If you would like to work with us directly to find a solution, we would be more than happy to assist. We kindly ask that the dispute be withdrawn first so we can move forward together. Thank you for your understanding, and please feel free to reach out if you have any questions." I have received literally no assistance with the issue. This is a lot of money. It is incredibly unethical to ask me to withdraw my dispute when NOTHING has been resolved and I am not getting what I paid for. This company is in this business for a quick money grab and it is 100% a scam. I have emailed support. I have chatted support. I have left a comment on their FB and I even went as far as messaging the company on LinkedIn. All of this and still nothing has been resolved. ----------------------------------------------------------- Update - Someone from Amble did reach out via chat however my questions still are unanswered. "Hi Whitney, I wanted to share that the plan includes one month for six months. After completing the six months, you will need to check in to continue your treatment. If you have any other questions, please feel free to reach out. We’re here to help! Thank you for choosing Amble!" I am not saying that Amble is a sketch company however using AfterPay or Klarna could absolutely be communicated better as it comes across as deceiving. I am yet to decide if it actually is deceiving or just poor customer service on their end. Leaving the unanswered questions below for people looking to sign up using Klarna or AfterPay as Amble initially makes it seem like it's an easy sign up with Klarna or Afterpay and no further payments will need to be made outside of Klarna or AfterPay. - What is the dollar amount that will be charged to Klarna? I set up a payment plan with Klarna for $1,308.30 that also includes interest. If it is the full charge amount ($1,308.30), what would the card on file be used for? If Klarna will not be charged the full charge amount and I need to save a card on file for refills, how much is the charge for refills and why was I not advised of this before signing up? ----------------------------------------------------------- So far I am not happy with my experience. I selected the 6month plan option using Klarna and Klarna will be charging me every month however, I received an email saying I need to place a card on file. Tried reaching out to customer service via chat and got a generic template response that did not answer my questions. Very confused with the whole process and still waiting for answers.

Excellent customer service

Amble is awesome. I filled out the intake form and even without it being completed someone reached out to me (Emma). She made me feel like I was a friend and she was helping me make a decision by providing answers to all my questions. Yes those answers are on their website but she was nice enough to answer them for me.

This company is so honest truthful quick to respond and cares about what patients are going through any side effects with any of their products. The price is never changed. They are consistently stable. I have referred a few people to this program and I’m so glad that I did this has been a life changing program and I am very thankful for all the staff and doctors who help to get me there.

I received an answer to my question that was clear and precise almost immediately! Very quick response! Thank you.