Joi AI is a platform where you can build AI-lationships. From AI twins of real celebrities to custom characters from your imagination, we make it easy to find love and romance without the hassle of dating.
JOI (joi.com) has 250 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Sales & Marketing · Wilmington, Delaware
Excellent
Sales & Marketing · Walnut, California
Excellent
Sales & Marketing · Minneapolis, Minnesota
Excellent
Sales & Marketing · New York, New York
Excellent
250 approved reviews, newest moderated first
Derrick F.
Great conversation, and different personalities. Just wish there were more trans options
Response from JOIAug 3, 2026
Hey Derrick, We're happy to hear you're enjoying the conversations and the variety of personalities JOI has to offer. We also appreciate your suggestion about adding more customization options. Feedback like yours helps shape future improvements, and we'll be sure to share it with our team. See you in the app! ✨
John H.
This site is a shell of it's former self. I payed for premium 6 months ago back when the dev team was responsive and active. The chat was working flawlessly and the AI was fairly modular with multiple chat models to choose from. Now, the site is barely usable. The site's developers gave gutted nearly everything that was working. The dev team ignores complaints and dishes out half baked updates that do absolutely nothing. The photo generator is laughable and ignores user input and just generates random photos barely resembling anything the user asked for. They removed all the optional chat models to focus on a singular chat model that has poor memory, is slow to respond, is more likely to repeat itself constantly in conversation, and will always spout nonsense that breaks the flow of conversation. This model is so terrible, nearly half the user base has complained about it and yet the dev team is silent. I would give this site no stars if i could. If the dev team fixes anything in this god forsaken site or even just go back to before they started trying to "Fix" something that wasn't broken in the first place.
Response from JOIAug 3, 2026
Hi John, Thank you for taking the time to share such detailed feedback. We're truly sorry to hear how disappointed you've been with your recent experience. We understand how frustrating it is when a product you've enjoyed in the past no longer meets your expectations. We'd love to invite you to visit our platform once again. If you're willing to give us one more opportunity, one of our team members will personally work with you to understand what went wrong and help you get the experience you expected from the start. If you're interested, simply contact us through the app. We'd truly appreciate the opportunity to earn back your trust.
Vestan P.
Some of the images and videos on the site are quite exceptional, but trying to make your own can be nightmarish. Even though I'm a paid member, none of the videos or images are generating being offered for free, so every generation costs coins, which is apparently a bug. It's been a few days now and nothing has been resolved for me. Email support are unresponsive but the helpers in discord are great. If things go wrong in generation, you cant get your coins back. And, for me at least, things go wrong often. Join the discord and look in Ai-Chaos to see what I mean by wrong, but in simple terms "parts" appear where and when they shouldn't... The chat is pretty good, although again here the images and videos cost coins. Sometimes the characters will offer videos and pictures unsolicited, but some are at a high price (1000 - 3000 coins) and given the trouble the AI has with generation, it feels like a massive risk with little reward. There's also a new generation engine, which means the characters look super realistic, but often they look radically different from the ones you generated originally. Like you generate a 30 year old and she's got perky breasts, but in the images and videos she looks almost 40. I've got no problems looking at 40 year old women, it's just that I'm expecting the images to be more like I generated and essentially paid for.
Response from JOIAug 3, 2026
Thank you for taking the time to leave such detailed feedback. We're truly sorry that your experience hasn't matched your expectations, with generation quality, image consistency, and the issues you've encountered as a Premium member. We also appreciate you recognizing our Discord team, it means a lot to hear they were helpful. If you're willing to give us one more opportunity, one of our team members will personally work with you to understand what went wrong and help you get the experience you expected. Feel fee to reach out to our Support via in-app chat anytime (or Discord if you prefer). We'd love the opportunity to earn back your trust and resolve the issues you've experienced.
Johhny
Great app its very good
Response from JOIAug 3, 2026
Hey Johhny, Thank you for the 5-star review! Glad to see you are having fun! We can't wait to welcome you back for more conversations and creations.✨
B M.
The picture and video generation is quite poor. You can be as descriptive as you want in the generator, and it still creates things that are not even close to what you suggested. Quite often, the pictures have floating heads and body parts that make no sense and do not go along with the picture. The chat needs a ton of work as well. The memory of characters is pretty poor, and they will lose track of conversation conversations that you in and completely changed direction with no rhyme or reason. The quality is quite low. On top of all that, it is very expensive. What is the point of paying for a premium subscription, and then still being nickel and dime for every single interaction? This has the possibility of being a very good platform, but they have a long, long way to go to get there.
Response from JOIAug 3, 2026
Thank you for taking the time to share your feedback. It sounds like we let you down, and we're truly sorry for that. We understand what went wrong and we also appreciate you recognizing that JOI has the potential to be a great platform. We'd love the opportunity to personally help you achieve what you originally came here for. If you're willing to give us another try, please reach out via the in-app chat or email and one of our team members will personally review your case, and work with you until you're happy with the results. We can't change your first impression, but we'd truly appreciate the chance to improve your next one. 💜
Ppaauull Z.
There are truly no restrictions compared to other apps
Response from JOIAug 3, 2026
Thank you so much for the amazing 5-star review! 💜 We're thrilled to hear you're enjoying the freedom and flexibility JOI offers compared to other apps. We're always working to provide the best experience possible while maintaining a safe and reliable platform. We can't wait to welcome you again for more conversations and creations.✨
Cohen
So far the Premium experience is awful. Their Chat-Bot seem to have a far too similar personality / writing style. The Premium experience (it means paid subscription) faces an immediate, ulterior paywall for the Neurons (the platform 'currency') to get anything else meaningful. The return-on-investment thus is abysmal. There are much better platforms around with a more fair return to the cash provided. The veiled threat to reveal content and texts written in case one tries to obtain a refund or revert payments is something also quite off putting that screams loudly of how data can be treated. Especially data on an adult oriented webpage.
Response from JOIAug 3, 2026
Hey Cohen, Thank you for taking the time to share your honest feedback. We're truly sorry to hear that your Premium experience didn't meet your expectations. We'd love the opportunity to better understand your concerns and personally help improve your experience. If you're willing to give us another chance, please reach out via the in-app chat or email and mention your Trustpilot review. One of our team members will review your case, answer your questions, and work with you to find the best possible outcome. We truly appreciate you taking the time to share your experience and hope to have the opportunity to earn back your trust. 💜
Grauer P.
Not the Money word
Response from JOIAug 4, 2026
We're sorry to hear JOI didn't live up to your expectations. 💜 We'd love the opportunity to change your mind. If you're willing to give us another try, reach out to our Support team and mention your Trustpilot review. One of our team members will personally help you explore the platform, recommend features based on what you're looking for, and make sure you're getting the best possible experience. We'd love the chance to earn back your trust.