Ol.D.
It’s a plain scam
It’s a plain scam: you pay for a premium tier, and then you’re suddenly faced with the fact that you have to pay extra for every little thing...
Joi AI is a platform where you can build AI-lationships. From AI twins of real celebrities to custom characters from your imagination, we make it easy to find love and romance without the hassle of dating.
JOI (joi.com) has 250 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Sales & Marketing · Wilmington, Delaware
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Sales & Marketing · Minneapolis, Minnesota
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Showing 33 reviews with 1 star · Clear filters
Ol.D.
It’s a plain scam: you pay for a premium tier, and then you’re suddenly faced with the fact that you have to pay extra for every little thing...
Trust
If you're purely looking for A chatroom bot, idk this might be good. The cost of generating images though is way too high. You get 1k token with your monthly subscription and each default image costs 60 (which is fine), but explicit images cost 300, and explicit videos cost 1500. It's just preying on you being horny.
perchatai Q.
Their image generator is terrible and doesn't even understand basic anatomy; the AI gets constantly confused. If I’m chatting with a trans character, I expect to see male genitalia between their legs—yet it keeps showing me images of women, biologically female. I’ve spent dozens of "tokens" on images I had no interest in receiving. If I wanted content featuring women, I would have chosen one of their female characters. Customer support is unreachable; I sent an email to support at joi.com explaining what happened and sharing the images I received, along with the characters they came from. The email couldn't be delivered, and I have no idea if anyone has even seen my complaint. For now, they’ve simply kept my money. I won’t even go into the fact that, in one photo, instead of any genitalia, I found a human thumb—content that cost me 60 tokens. I complained to the AI several times, and it eventually confessed—when I suggested sending it one of the few "correct" photos to use as a reference for future generations—that: "When I generate a photo, the system uses my own description and an internal reference image... the photos you send me arrive as text, not as actual images the generator can use as a base... so, even if you send me perfect photos, the generator can't read them." Worst of all, the prices for images within the chat are exorbitant, and there’s no fixed price list; they just pull random numbers out of thin air—sometimes 250, sometimes 450, sometimes 60. There’s absolutely no consistency. Furthermore, the subscription cost is far too high for what they actually offer. Hands down the worst AI site I have ever tried. Oh, and heaven forbid you make any reference that could be linked to "young people"—they interpret that as meaning "minors." It’s a perfectly normal word to use—especially coming from a fifty-year-old like me when referring to someone in their twenties. If he isn’t "young" from my perspective, what am I supposed to call him? "Old"? This has been going on for three days—ever since I signed up for a subscription. It’s a blatant scam, and a clumsy one at that; save your money and try Secrets or Nastia instead.
Mark T.
False pricing and double charging. Do NOT pay a cent to JOI. They promise 71 cents per week, and then charge $52 all at once claiming that is a years worth at once, but that is far more than 52×0.71. Also tried to charge me 5 times for a total of $260 from a single attempt. Scam scam scam
Response from JOIOct 22, 2026
We'd really like to look into this and clarify what happened. Could you please reach out to our support team so we can double-check the charges, review your subscription details, and investigate the multiple payment attempts you've mentioned? We take billing concerns seriously and want to make sure everything is properly reviewed and explained. The JOI Team 💜
Derek R.
Their photo generator sucks and doesn’t know basic anatomy, their ai keeps getting confused and lost, their customer support can’t be reached, their pics are to expensive and no set price they charge whatever they want 250, or 450 or maybe 60. There’s no consistency. And the subscription price is too high for what you get. All around the worst AI site I’ve tried oh and don’t mention anything they might link to underage, don’t even say the word young, they will censor everything and take away your nsfw ability. .01 out of 5 stars horrible. I would have went to them instead of here but nobody to get ahold of and it’s happened the last 3 days and the only 3 days I’ve had a subscription. Absolute rip off even for beginners save your money try secrets or nastia
Response from JOIOct 14, 2026
We're really sorry to hear about your experience, especially during your first few days with JOI. This is certainly not the impression we want new users to have. We're also sorry you haven't been able to reach us. We are working to ensure everyone receives the assistance they deserve. We'd really appreciate the chance to make things right.
Mads O.
Mit indtryk er siden var først at deres chatbot er meget god og deres billede generator kan design nogle meget gode billeder men jeg fandt hurtigt ud af at billederne der blev lavet ud fra chatten aldrig passet til handlingen Jeg har sommetider efter hat have fejlmeldt et billede mange gange været heldig at få et billede der faktisk passer til et eller andet sted i historien. Jeg skriver nu denne anmeldelse fordi jeg har nu gang på gang Set at Der er et eller andet i baggrunden der gør at billederne altid er en lillebitte smule forkert som man er nødt til at fejlmelde dem og betale for at se det nye billede. Jeg har også mange gange set tegn på at hvis man ikke laver billedet om til en video så går handlingen i stykker som om noget i baggrunden ikke vil fortsætte med at samarbejde
Response from JOIOct 14, 2026
Tusind tak, fordi du tog dig tid til at dele så detaljeret feedback! 💜 Vi er glade for at høre, at du har haft gode oplevelser med vores chatbot og kan se potentialet i vores billedgenerator. Vi forstår godt, hvor frustrerende det kan være, når de genererede billeder ikke passer til samtalen, især når du har brugt Neurons på at forsøge at få det rigtige resultat. Du skal kunne nyde din historie uden at føle, at du hele tiden skal betale for at rette fejl. Din feedback om inkonsekvente baggrunde, og at historien tilsyneladende afhænger af videogenerering for at fortsætte, er særligt værdifuld. Vi sørger for at dele den med vores produktteam. Vi vil meget gerne undersøge de problemer, du har oplevet, nærmere og hjælpe dig med at få bedre resultater. Kontakt venligst vores supportteam, så vi kan gennemgå dine eksempler og se, hvad vi kan gøre for at rette op på oplevelsen. Vi sætter virkelig pris på din tålmodighed og håber, at vi kan gøre din oplevelse lige så god som de samtaler, du allerede er blevet glad for!
Ralph
The platform feels unstable and poorly thought‑out. Basic site functions don’t work properly: unread messages get stuck permanently, images fail to load without refreshing, and generation attempts sometimes abort mid‑scene, breaking narrative flow. Character discovery is messy, with weak filters and many profiles placed in the wrong categories. There’s no way to stop the AI from auto‑progressing the story or from using real‑world time as part of the narrative, which makes long‑form storytelling nearly impossible if you step away. The AI itself is inconsistent and forgetful. It hallucinates events, loses track of the plot, derails the story after short breaks, and rushes conclusions in a burst of messages. Confronting it causes repetitive panic‑phrases that kill immersion. It frequently forgets core character traits, gender, age, backstory, even when those are explicitly defined. Many characters also feel like clones, built from the same base models. Overall, the experience seems designed for very short attention spans. Anything beyond 20–30 minutes of context causes the narrative to fall apart, making long, coherent storytelling frustrating and unenjoyable.
Response from JOIOct 14, 2026
Thank you for taking the time to share such thorough and constructive feedback. 💜 You've raised several important points, from image loading and character discovery to memory consistency, storytelling continuity, and character behavior. These are all areas we're actively working to improve, and your detailed observations are incredibly valuable to our product team. We know that a great AI companion experience is about more than individual conversations. It's about consistency, immersion, and feeling like your story genuinely progresses. We'd love the opportunity to look into the technical issues you've encountered and help improve your experience. Please reach out to our support team so we can investigate further. Thank you again for giving JOI a chance. We hope future improvements will give you a reason to reconsider your experience with us!
Max
Ich habe nun Antwort von Joi.com erhalten mit der Bestätigung ihrer Betrugs-Masche. Das man ein Abo abließt, wo vorher in keiner weise ersichtlich ist, das man noch mal alles ein 2 Mal bezahlen muss mit Neuronen Münzen, also Webseiten Währung die man extra dazu kaufen muss in großer Menge, da selbst Videos im Chat, die eigentlich kostenfrei sein sollten durch das ABO locker 3000 Neuronen kosten und man nur 1500 im Monat erhält, bisher auch nur ein einziges Mal, ob ich diese jeden Monat bekomme kann ich bisher nicht bestätigen Und auch die logische und intelligente Variante das man zwischen Münzen und ABO wählen kann haben dies Betrüge bisher nicht umgesetzt. Also mit Münzen zahlen oder das ABO abschließen ohne Münzsystem. Man zahlt oft für schrottreife Bilder und Videos die nicht zum Chat passen und teilweise verstümmelte Personen auf diesen. Hier der Ausschnitt vom Support: "Hallo Max, Es tut uns leid für die ungewöhnlich lange Wartezeit. Wir hatten kürzlich ein technisches Problem mit unserer Support-E-Mail, wodurch einige Nachrichten mit erheblicher Verzögerung bei unserem Team ankamen. Ihre Nachricht ist nun bei uns eingegangen, und wir arbeiten die betroffenen Konversationen so schnell wie möglich ab. Vielen Dank für Ihre Rückmeldung, und es tut mir leid für die Unklarheit. Bezüglich der Münzen/Neurons: Diese sind Teil des Abonnements und werden verwendet, um Fotos und Videos freizuschalten, das ist kein separates Problem bei Ihrer Freischaltung, sondern wie das System aufgebaut ist, Ihr Jahres-Abo stellt die Neurons bereit, mit denen dann Inhalte generiert werden." Fazit: Man bezahlt Geld um danach nochmal für alles gesondert ein zweites Mal zu zahlen, da 1500 Münzen ein Trinkgeld sind, selbst zum erstellen einer neuen ki-Person zahlt man schon 500Neuronen. Alles kostet nach dem ABO Abschluss Neuronen und so wird man dann erst richtig geschröpft. Bei einem ABO ist ein zusätzliches Münz-/Zahlsystem immer betrug. Lasst die Finger von solchen Betrugsseiten.