Joi AI is a platform where you can build AI-lationships. From AI twins of real celebrities to custom characters from your imagination, we make it easy to find love and romance without the hassle of dating.
JOI (joi.com) has 250 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
joi.com
Website
joi.com
Category
Sales & Marketing
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 96% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Hi Dario,
We're sorry to hear your first impression of JOI was so disappointing. 💜
We'd really appreciate the opportunity to understand what went wrong. If you're willing, please contact us through the in-app chat and mention your Trustpilot review. One of our team members will personally look into your concerns and do everything we can to improve your experience.
We hope we'll have the chance to earn back your trust.
RZ
RZ
Not worth it! Every aspect you pay constantly. Not like other sites.
Within the initial 5 minutes, I realized that this website was subpar.
Firstly, you are required to pay for an entire year in advance. - If you find it unsatisfactory, unfortunately, they do not offer any refunds.
Secondly, the chat feature limits you to only 150 characters, and the replies are brief and generic.
To view images transmitted by AI independently, a payment is required. Additionally, to access a video it sends, one must pay. They refer to it as 1000 of their neurons. However, you only receive approximately 100 for a month. Thus, you end up paying for nearly every action you take, with no substantial contribution to the conversations.
Response from JOIAug 6, 2026
Thank you for taking the time to share such detailed feedback. We understand why you came away feeling disappointed, especially if the subscription and Neuron system didn't meet your expectations.
Your comments about chat length, media costs, and the overall value of the subscription are valuable to us. We've continued refining the experience since your review, and feedback like yours helps guide those improvements.
If you're open to taking another look, please reach out to us through the in-app chat and mention your Trustpilot review. We'd be happy to walk you through your Premium benefits, answer your questions, and help you get the most out of JOI. 💜
