Joi AI is a platform where you can build AI-lationships. From AI twins of real celebrities to custom characters from your imagination, we make it easy to find love and romance without the hassle of dating.
JOI (joi.com) has 250 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
joi.com
Website
joi.com
Category
Sales & Marketing
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 96% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Thanks for your review! 💜
If there's anything we can do to make your experience even better, feel free to reach out to our Support team through the in-app chat. We'd love to help and hopefully earn that 5 stars from you. ✨
AC
altay C.
This app is withdrawing money without…
This app is withdrawing money without permission and is not canceling subscriptions.
Response from JOIAug 4, 2026
Hi Altay,
We're sorry to hear about your experience. 💜 We understand how concerning unexpected charges or subscription issues can be.
We'd really like the opportunity to look into this for you. Please reach out to us via the in-app chat. One of our team members will personally review your subscription and billing history, help clarify what happened, and work with you to resolve the issue as quickly as possible.
We appreciate you bringing this to our attention and hope we have the opportunity to make things right.
SG
Some G.
It's not great, boss.
I really wanted to like this service, and in the interest of fairness, I'll start off by going over the positives of it. There's a wide variety of both community made, and original characters for you to interact with, from Anime girls to Adult Film stars to relatively average people. The bots do a good job of communicating, respond quickly and haven't said anything too strange as of yet for me. They offer an image and video generation tool, which is easy to use, but can provide strange results even if you're good at prompting AI (I'm not). The site is intuitive and easy to use, even if it's prone to glitching out on my phone, it's still very accessible.
Now for the bad. I feel that this service is egregious with it's monetization. From the cost of images and locked messages that the characters send you when chatting, to the cost of the AI generated images and videos you can make, it's all designed to make sure your wallet gets drained as soon as possible. I thought - foolishly, perhaps - that if I subscribed to this service, that it might make the paywalls far less of an obstacle, after all a subscription offers free image and video generation as well as a seemingly undefined number of Neutrons (their premium currency) per day. In my experience, this was not completely the case. I personally don't care about image and video gen. I'm here to chat, and the constant paywalling of content is still an issue. I'm honestly not even sure if I've gotten my Neutrons, to be completely truthful. I did a few things beforehand to get some Neutrons, like linking with discord, but if I recall correctly, that only gave me 100 Neutrons, and at some point I had 200, so if the stipend they give you is 100 neutrons per day, that's barely enough to have a conversation with a single bot over the course of a day; You certainly aren't gonna be opening any pics they send you, because the cheap ones are priced at 60, and the presumably saucier ones are valued at 120. To make things worse, I'm pretty sure that they have some serious back-end issues, I've spent neutrons and got nothing in return on at least one occasion, and others on their discord have said the same. I emailed their support about the issues I was having and over 24 hours have passed without a response. In summary, this is my first AI platform that I actually put money into. I had no expectations and was still disappointed. There is promise here, but I cannot recommend it in the state it's in.
Response from JOIAug 4, 2026
Hi there,
Thank you for taking the time to leave such a thoughtful and balanced review. We really appreciate that you highlighted both the things you enjoyed and the areas where we fell short. 💜
It sounds like the monetization model and the value you received from your subscription didn't match your expectations, and we completely understand how frustrating that can be. Your feedback about Neurons, media generation, and support responsiveness is valuable, and we'll make sure it's shared with our team.
Since your review, we've introduced many improvements across JOI, and we'd genuinely love the opportunity to show you how the platform has evolved.
If you're open to giving JOI another try, please reach out to us via the in-app chat. We'll personally walk you through your Premium benefits, share tips on getting the most out of your subscription and your Neurons, and make sure you're getting the experience you originally came for.
We hope you'll give JOI another chance—we'd love to welcome you back and show you what's changed. 💜
CC
Chrysler C.
I love the concept
I love the concept, but it's crazy how much money you have to spend just to see stuff
Response from JOIAug 6, 2026
Thank you for your review! 💜 We're glad to hear you like the concept behind JOI.
We also appreciate your feedback about pricing. If you'd like to get more value from your subscription and your Neurons, our Support team would be happy to share tips and tricks to help you make the most of everything JOI has to offer.
We hope to earn that fifth star from you in the future! ✨
EG
Emanuel Garcia R.
well rounded and thought out ai
Very well rounded and thought out ai characters
Response from JOIAug 6, 2026
Reviews like yours put a smile on our faces. 💜 Thanks for your support, and we hope you continue enjoying everything JOI has to offer! ✨
VW
Vitto W.
Nice AI idea, but...
The idea behind it's nice, but everything is structured to put money and more money in. The risk is that after a while people will left and the project will fail
Response from JOIAug 6, 2026
Hi Vitto,
Thank you for taking the time to share your thoughts. 💜 We're glad you like the idea behind JOI, and we appreciate your honest feedback.
We understand your concerns about value and pricing. Our goal is to keep improving the experience and make sure users feel they're getting real value from the platform. Feedback like yours helps us move in that direction.
If you're open to giving JOI another try, we'd love to hear from you through the in-app chat. Our Support team would be happy to share tips on getting the most out of your subscription and answer any questions you may have. We hope we'll have the chance to earn that fifth star. ✨
ON
ODILON N.
Preço caro
Preço caro. Fica difícil de manter
Response from JOIAug 6, 2026
Thanks for your review! 💜 We appreciate your support. If you ever need a hand or have suggestions, our team is here for you. We hope your next experience with JOI is an even better one.
GA
Gadiel
This is a pretty good Chatbot
This is a pretty good Chatbot! Not only it allows unlimited messaging for free! but you also level up and meet other people!
Response from JOIAug 6, 2026
Thanks for taking the time to share your feedback! 💜 It's great to hear you're enjoying JOI overall. If there's anything that could make your experience even better, let us know. We'd love to hear your thoughts and help however we can.