Joi AI is a platform where you can build AI-lationships. From AI twins of real celebrities to custom characters from your imagination, we make it easy to find love and romance without the hassle of dating.
JOI (joi.com) has 250 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
joi.com
Website
joi.com
Category
Sales & Marketing
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 96% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Hi Andreas,
Thanks for your review! 💜 We're really glad you're enjoying JOI.
We appreciate your feedback about pricing. If you'd like to get even more value from your subscription and your Neurons, feel free to reach out to our Support team. We'd be happy to share a few tips and tricks to help you make the most of everything JOI has to offer.
We hope to see you back in the app soon, and maybe even earn that fifth star! ✨
LS
Lukasz S.
Super jest z Aplikacji mobilnej
Super jest z Aplikacji mobilnej
Response from JOIAug 6, 2026
Thanks for 5star! It means a lot to hear this! Keep creating and see you inside! ✨
JS
Jum S.
Streamlined
Streamlined
Response from JOIAug 6, 2026
Hey there,
Glad to see you liked the platform so far!
We hope to earn that fifth star from you one day! ✨
YS
Yusagi S.
Greatest periodic that follows is…
Greatest periodic that follows is claims to the later Wynn heart payment access and boosts
Response from JOIAug 6, 2026
Hi there,
Thank you so much for the 5-star review! 💜 We're happy to hear you're enjoying JOI and appreciate you taking the time to share your feedback.
Our team is always working on bringing new features and improvements to make the experience even better.
We hope you continue enjoying everything JOI has to offer. See you back in the app! ✨
OC
Omar C.
Easy to use!
Easy to use, good interface and the experience is unique. A bit price, ngl, but good overall! Will recommend!!
Response from JOIAug 6, 2026
Thanks for 5star! It means a lot to hear this! Keep creating and see you inside! ✨✨✨
ST
Stig
It really bad
It really bad, an as you see on alle the 1 stars reviews is true, so don't buy premium you will not get anything in less you pay alot of money...
Response from JOIAug 4, 2026
Hi Stig,
We're sorry to hear that JOI didn't meet your expectations when you left your review. 💜
Since then, we've released many updates and improvements based on feedback from our community, and we'd genuinely love the opportunity to show you how the experience has evolved.
If you're willing to give us another try, reach out to our Support team and mention your Trustpilot review. One of our team members will personally help you explore the latest improvements and make sure you're getting the most out of JOI.
RW
Reiner W.
Not the only ai Chat App where you have…
Not the only ai Chat App where you have to pay for everything extra, but where you'll be happy and satisfied because of what you get for you money! It is worth the investment!
Response from JOIAug 6, 2026
Thanks for the wonderful review! 💜 We love hearing that you're enjoying JOI. Have fun exploring, creating, and chatting, we'll see you back in the app! ✨
ES
Eric S.
Really terrible "premium" experience
Really terrible "premium" experience. Even after you pay for "premium" the chat bots are constantly posting blurred pictures and videos in chat that you have to pay more to unlock with premium currency. Even though "premium" allegedly gives you access to generate 400 pictures and 5 videos a month, that doesn't include the ones that are posted in your chats with the AI, that is only ones you generate independently, not using things from your chats. The image generation is also very bad and ignores clear instructions in your prompts. The chat AI is very bad, in addition to constantly trying to sell you things, it makes mistakes constantly, is inconsistent, gives one word responses even when you tell it to be more eloquent, etc. Lots of topic are not allowed and the AI will refuse to engage with you, either changing the subject or threatening to report you, including CNC, raceplay, incest roleplay, etc. I have never experienced a worse chatbot AI and never have been so ruthless upsold the services I thought I already had access to with a premium subscription. Wish I could give 0 stars.
Response from JOIAug 4, 2026
Hi Eric,
Thank you for taking the time to share such detailed feedback. We're truly sorry that your Premium experience fell so far short of your expectations. We understand how frustrating it is when the experience doesn't match what you were hoping for.
Since your review, we've released many updates and improvements across JOI, and we'd genuinely love the opportunity to show you how the platform has evolved.
If you're willing to give us another try, please reach out to us via the in-app chat or email. One of our team members will personally work with you to understand what went wrong, help you test the latest improvements, and make sure you're getting the experience you originally came for.
Hope we will see you again!
