www.joancee.com Reviews | Read Customer Reviews of joancee.com

www.joancee.com Reviews | Read Customer Reviews of joancee.com

www.joancee.com reviews

119 approved reviews, newest moderated first

Dannie
Mar 8, 2025
Do persist with this company about…
Do persist with this company about getting your money back iv been emailing them since 2 Feb and finally got my money ey back as I threatened to take it further to the financial ombudsman... 2 days later got my money back... I wud never give this company my time and this is not mistake it's absolutely loadz of rubbish..trying to say I recieved good and royalmail proved it wasn't sent to my address, wudnt be suprised if the didn't have it set to go to there own address and keep both the money and the goods STAY WEELLLLLLL CLLLLEEEAAAARRRR
Response from www.joancee.comMar 10, 2025
We apologize for all the inconvenience you were caused. Could you please offer us your order number or the name/email you used to place the order? So I can find your order and assist you better. Thanks.
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Danaja T.
Mar 6, 2025
Joancee products are beautiful
Joancee products are beautiful , when I order I choosed express ship fee but trouble I recieved the products delay than I expect but I got refund from Joancee. Thank you very much.
Response from www.joancee.comMar 10, 2025
Thank you for sharing your positive feedback, and we hope to serve you again soon for more effortless and delightful shopping moments.
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John
Mar 4, 2025
Great service and delivery time
Great service and delivery time, the ring is perfect wonderful company
Response from www.joancee.comMar 5, 2025
Thank you so much for your compliment! Your unwavering support and kind words mean the world to us. We pour our passion into every piece we create, aiming to bring joy and elegance to our customers. We're always looking to improve and innovate, so if you have any ideas on how we can make your experience even better, please share them with us. Thank you for being such a wonderful customer!
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Steven P.
Mar 3, 2025
They suck........
They suck........ They ripped me off 127.00$ never even sent my ring. Don't recommend it......
Response from www.joancee.comMar 4, 2025
We apologize for any inconvenience brought to you.Please check your inbox and continue to communicate with our customer service team. We will do our best to help you solve the problem and improve your shopping experience. Thank you for your understanding. Once again, we apologize for the inconvenience caused to you.
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Lauren P.
Mar 1, 2025
ABSOLUTELY STUNNING!!!
ABSOLUTELY STUNNING!!!! Brought a Gorgeous Ruby & Sapphire ring for a special Birthday. It looks even better than the photos! Beautiful quality & very classy box! LOVE IT!!! Have ordered another ring for another occasion & even treated myself to one now seing how Beautiful and great quality they are! Thankyou!
Response from www.joancee.comMar 3, 2025
Your positive reviews about our business just made my day. I can't wait to work with you again so that we can serve you in a better way.
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Kelly B.
Mar 1, 2025
I ordered a ring and only empty box…
I ordered a ring and only empty box come not happy with the servy
Response from www.joancee.comMar 3, 2025
We deeply apologize for any inconvenience caused to you. We're sorry that we're not quite sure what went wrong. Could you please send the message to the email at [email protected]?They will help you to fix the problem.
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Makayla G.
Feb 28, 2025
It’s a beautiful ring
It’s a beautiful ring, it looks just like the picture. BUT. My boyfriend paid almost 30 dollars for it to come in 3-5 days, and it came a month late. I would just say don’t get excited for it to come in the time frame you want it to, because it can come months later. But I love it it’s so pretty and I’m obsessed lol
Response from www.joancee.comMar 3, 2025
We apologize for any inconvenience caused to you. We'll review and improve our processes to prevent such problems in the future. Your feedback is highly valued, and we hope you'll consider giving us another chance.
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Natalie
Feb 27, 2025
Seems like these reviews are all…
Seems like these reviews are all similar! Received my order finally today after emails back and forth waiting weeks for it to arrive, to get my parcel with no rings!! I ordered nearly £300 worth I’m fuming!!
Response from www.joancee.comMar 3, 2025
We deeply apologize for any inconvenience caused to you. We're sorry that we're not quite sure what went wrong. Could you please send the message to the email at [email protected]?They will help you to fix the problem.
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