Lisa E.
Very disappointed in customer service. No response to receiving a delivery that was supposed to be on hold. Customer service was only great when asking for a 5 star review.!
Excellent product and communication! I would highly recommend! When I wrote this review I was able to pause my delivery for at least 6 months and I was thankful for the great customer service. However, I just received a new box today and was charged $200+ for an order I should have not received. Hopefully, this was an error and can be corrected asap.
Response from JLO BeautyOct 4, 2026
Thank you for sharing your feedback, Lisa! Knowing that you’ve had a great experience with JLO Beauty makes us incredibly happy. We sincerely appreciate your support and recommendation. Thank you for choosing JLO Beauty.




