Lana
You used to have the best customer…
You used to have the best customer service but now it takes forever to get someone on chat or on the phone. Please fix it!
Response from JLO BeautyJul 8, 2026
We’re truly sorry for the difficulty you’ve had reaching our support team, Lana. Timely assistance is important, and your feedback helps us continue improving the service you receive. We appreciate the opportunity to do better, and we want you to know that JLO Beauty is committed to making your experience smoother moving forward.