Wylie
My JJ Hat Center experience was very…
My JJ Hat Center experience was very good and had a quick response to my questions.
We don’t just sell hats. We live and breathe hats. Headwear isn’t just our business—it’s our passion. Founded in 1911, JJ Hat Center is the oldest hat shop in New York and a true institution. For over a hundred years, the hatters have been proud of excellent customer service and competent advice.
JJ Hat Center (jjhatcenter.com) has 215 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Wylie
My JJ Hat Center experience was very good and had a quick response to my questions.
Jojo
One of the two hats I ordered is too big and I need to exchange it. I emailed JJ Hat Center as instructed 3 days ago and have not heard back. I called a number they listed and there’s just a message to email. It’s a $250 hat. I have bought so many hats from their shop in mid-town, I thought I could trust them. How disappointing.
Response from JJ Hat CenterSep 12, 2025
Thank you for your review. We received your request and processed it right away. We’re resending the email to you so you have it again. For more information, you can also visit our website under the section “Returns and Exchanges.” Best regards JJ Hat Center
customer, Jim C.
A nice hat ‘fer sure. Easily bought. Quickly shipped. Its wide brim, perfect for golf. Thanks.
David M.
👍💯👏🎯🍺🍺🚬✅😎🔥
john T.
Great info but Hats were both wrong fit , one small & the other too big ???
Maureen M D.
You can see every hat that is offered online. Product was delivered fairly quickly. Each hat is made with the utmost perfection.
Melanie P.
Prompt delivery and hat received compliments during our trip to Alaska
Michael M.
Shipped quickly the product is amazing. Couldn’t have had a better and more efficient experience.