J.INGPassionately designing European chic, sophisticated, modern, feminine and ready-to-wear with exceptional quality in a versatile and effortless attitude.
J.ING (jingus.com) has 706 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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Claim this listingClothing & Underwear · San Luis Obispo, California
Excellent
Clothing & Underwear · Laguna Beach, California
Excellent
Clothing & Underwear · Torrance, California
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Clothing & Underwear · Escondido, California
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706 approved reviews, newest moderated first
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They blocked my email, non responsive on social media accounts, and they do not pick up the phone during business hours. I received a gift card instead of a cash refund and they refuse to follow up with my questions. Given my experience, I have no interest of buying anything from here again. Quality of the items is poor and literally disintegrates in the wash.
JJ
I want to return my stuff. Email them so many times, they won’t provide me an address to return. They won’t let me return my stuff. Please buyer be aware. *****UPDATE****** I got my money back after emailing them in Chinese few times. In the Jing Website, there is a question mark tiny circle, Clike on that, pick return Write everything in Chinese. Order number, item you want to return, attached photo of the clothes you want to return. Ask them to refund in original payment. Ask them to prove address to ship it to. They will response within 24 hours. Must write in Chinese You have to pay for own shipping. They will respond in English to confirm. Don’t respond to email. Go to the website Click the question mark icon again. Write same thing and attached the email that they sent you as photo, It’s a hassle, but I got my money back
Jenna A.
I ordered a dress in January, and it is still not here (it is the middle of May now). I have emailed many times , however I am getting no response and the last time I tried to send an email they blocked it.
Neelam E.
They are a fraud. I never got my order since last 4 months and I kept following up, first they cooked stories of delay and when I asked for refund they BLOCKED my email. This company is doing fraud and keepIng people’s money and needs to be investigated by US authorities
Christhannah L.
Placed an order and after almost 3 months of not receiving the order, I asked for a refund. A month after my request, I am still waiting and they keep telling me lies via FB messenger which is the only way I was able to communicate with them. I noticed on their FB page today that others have had similar experiences. They deserve to be investigated for fraud.
Lucy C.
If I could give no stars I would! I literally asked about the status of my order two months later and was told that it would be shipped soon. Another month later, I still didn't receive any updates or anything so I emailed them again asking for a refund. Two weeks later, I still have not received my refund so I send them another email to realize I've been blocked. LITERALLY BLOCKED. THE WORST EXPERIENCE EVER!! And it was a $100 purchase so there it goes.
BK
Made an order in March and haven’t received it. Sent multiple emails to customer service and NOTHING! Beware and I don’t recommend shopping here!
KK
Continued trying to get help from this company. Even found numbers to call. No luck. This is such a shame because it highlights trust in capability and reflects poorly on the country where the company is located.