Jimmy John'sReviews of jimmyjohns.com

I love their sandwiches, and the down town location in Tulsa, OK has always been good. Unfortunately I have quit buying from them because of the ever fluctuating delivery fee. It used to be a set fee, now if I add a chip or pickle I can watch the delivery fee jump almost 2 dollars... which is ridiculous! I won't order from them anymore. Your loss JJ

I have always had a great experience at this restaurant. The food is always fresh and made quickly. The staff is always friendly and professional.

Waited behind store for 30 minutes and online tracking never showed ready for pickuo. Finally went thru drive thru and order was waiting for me. Two sandwiches were $14.00 each and had little ingredients on them. Won't be back. Waste of money. Have saved puctures but attachment only allows current pictures taken. After an hour and 45 minutes, tracking still does not show ready for pickup. What a disappointment!!

Slow service Charged my CC but never delivered my sandwich. Would not refund money after several calls. Stay away especially at the Morgantown WV locations.

You guys the “manager’s” are a JOKE!!! Like how are you going to lie before the person gets the job like as if I can’t add and subtract….. I know they need people and this will forever go on with this company if they do not fix the pay rate … now to start my friend works there so I was like heck yea this job might suck but hey my friend is here ….. this manager (guy) in formed me that the drivers get anywhere from 1200-1500 !!!!! AT 9 AN HOUR !!!! With 40 hours ….. I would do the math here but I’ll just post the texts that were passed between us !!!!!! I don’t get it how is the pay that good and you don’t have people ….. SMH 🤦🏽‍♀️!!! Like SIR can my name be in the computer before you start lying to me SUCH A SHAME !!!!

I like JJs and will order again. However I find it offensive that you charge $2.99 for delivery and then add it to the total along with tax before you calculate tip. Doubling up on tip for an added fee and tax is ridiculous. I adjusted my tip down to what it should be calculated on.

Never had a problem with any order but the rewards program sucks

My daughter placed an order for me - they didn't get the oder right - daughter called to report the situation & they were short, abrupt, wouldn't accept the responsibility, AND said they were short staffed & busy & didn't have time to talk - - on top of that, I was there 20 to 25 minutes prior to the call and there was one person at a table & one person waiting AND I actually said to myself that I couldn't believe that they had 7 or 8 people working behind the counter - - very disappointed in JJ -