JetsetterReviews of jetsetter.com

Worst experience ever booking a hotel on JetSetter! As soon as I booked the hotel, I realized that the same hotel, much better room was available at the hotels site directly at a much cheaper rate. I tried to call JetSetter but their automated message stated that they work only form 10am - 06pm EST. The booking has to be cancelled before midnight becasue JetSetters policy stated that anything after midnight will incur one days cancellation fees. I emailed JetSetter and no luck. i called the hotel directly and they said since this room was booked using JetSetter, I could make modifications only through Jet Setter. The next day JetSetter responds that they cant do anything about the toom and cant modify and cant cancel. PLEASE DO NOT BOOK ANYTHING THROUGH JETSETTER!! PATHETIC SERVICE AND EVEN MORE PATHETIC CUSTOMER CARE!

Please be aware that this company buys discount bulk rates from hotels and makes money by charging you full price. They made $120 off of our 2-night hotel stay. You are better off booking directly!

Today we made à reservation for hotel crocks in Jacco (Costa rica). We reservaten for 4 personen 1 room for à price of uss 363. After we paid, we recieved à confirmation in which was mentioned that we had to pay an additionele fee of uss 90 per night for THE third and fourth person. We immediatly sent an email to jetsetters to cancel THE reservation because THE additional fee was nog mentioned during THE reservation. We recieved an answer that à cancelation is not possible and we are forced to pay THE additional fee. This organisation is Misleading its customers.

I love Jetsetter! Their hotels are gorgeous and I love reading all the amazing places to visit and the beautiful hotels to consider. I booked my trip through them and the 3 hotels we booked were all superb! I highly recommend using their site!

Everytime I want to travel anyplace, first thing I do is search in Jetsetter. And at least I always end using this fantastic company.

I used Jetsetter multiple times already and was never disappointed. They post their detailed reviews of hotels and tours and that's coming from their own experience. I love the what we love and what to know sections. Also, they post the member approval percentage. The only critique is the inability to modify your trip dates once you've booked the hotel.

Jetsetter has allowed me to find great upscale accommodations at some of my favorite places that I travel. They provide a detailed review of their own experience at a resort or hotel and let travelers know exactly what to expect. And if you're going to a new city that you aren't familiar with, Jetsetter is a great place to find that nicer hotel with the amenities you expect. I've used them to travel to new places like Whistler and Switzerland, but they've also helped me identify great finds in some of my local places that I frequent here in Colorado like Telluride and Aspen. If you are a customer of Gilt, another site of theirs, or even places like Nordstrom, you would love Jetsetter. If it's on Jetsetter and recommended, then trust them, it's great.

I have used Jetsetter multiple times to book travel. All of the hotels I have stayed at have been first rate and at a great rate. They are also very helpful with arranging trips and give great service.