Are there any real reviews out there? I order from this site and haven’t received any shipping or track info. Really hoping this site wasn’t a scam.
Response from JesskyJan 7, 2019
Dear Madison!
Thank you for your order from Jessky, with regards to your order, we have sent the parcel to you via DHL since received your payment, And we have sent the tracking information to your mailbox. (We sent it again today.), did you received your parcel ? should there be any assistance, please feel free to contact us again, thanks
Best Regards
The Jessky Team
BO
Bobby
This is a fraudulent company do not…
This is a fraudulent company do not attempt to purchase anything from this company
Yes I am a customer after ordering I asked to cancel because a week after ordering it still said waiting shipping so I asked to cancel for 4 consecutive days only to have you tell me it was already sent which you lied it was picked up after 3 days of my asking per the picture you sent of the receipt however it did arrive before the holiday so it was given as a gift only to open it and discover it was broken now you will not respond
Order # 18121510173578
Response from JesskyDec 31, 2018
Dear Bobby!
Are you our customer? We can't find any information about you by searching for your name in our customer list. Do you have any dissatisfaction with our jessky?
should there be any assistance, please send an email to [email protected] and we will respond to you immediately.
Best Regards
The Jessky Team
AQ
Andrea Q.
Grosse Entäuschung und nicht bewertbar...
Nachdem wir uns Ende November entschieden haben bei Jessky eine Maschine samt Zubehör zu kaufen haben wir uns gefreut eine Interessante Abwechslung geniessen zu können.
Leider wurde uns ein Paket zugesendet welches stark beschädigt war und auch noch halbseitig geöffnet war! Desweiteren war an der Maschine die Kupplung abgebrochen.
Habe an Jessky Fotos gesendet mit der Bitte um Klärung worauf hin uns ein neuer "Body" zugesendet würde.Leider ist das bis heute nicht geschehen.Möchte noch hinzufügen das alles am Bestelltag per Pay-Pal bezahlt wurde.
MM
Michael M.
This is a fraud site!!
I placed an order that totalled $212.53 and was charged twice for the same order. I contacted customer service via email (there is no phone number) and asked to cancel my order and refund me my money. They denied that I was double charged at all and stuck to this until I called my bank and declared this a fraudulent charge. Then I got and email say they would refund me only one payment of $212.53 they instead paid me $199.50 and have still not responded to my demands of a refund and order cancellation even though the order has not been packaged or shipped yet. Everything on this site is a lie. For the record my order was placed over a week ago and it hasn't been shipped yet even though the site assumes you 1-4 businesses days. Still waiting on my refund. Scammers.
Update: After this review I was contacted by Jessky via email and asked to change my 1 star rating on the promise of a full refund. I rellied by saying I'll gladly change it once I have received my refund. I still HAVE not received that refund.
Do not use this site!!! You will get ripped off!!!
Response from JesskyDec 7, 2018
Dear Michael !
Thank you for your order from us, we are so sorry you are don't satisfied our service,
We did not deny that you were double charged, and we have full refund one payment to you on the day of payment. (212.53 CAD),
Please check your email, we have sent a proof of refund.
With regards the second payment, we have received your request to cancel the order. So we have asked our messenger to detain this package. we will also full refund to you .
(if you still want the order, we will sent it to you soon, you can received it within 1-4 days.)
Best Regards
The Jessky Team
NH
Not H.
Need another delivery provider
Not great on the delivery side of things but I got a full refund
Response from JesskyNov 30, 2018
Dear Buyer!
We are so sorry you are don't satisfied our service, Because orders has increased a lot during the Black Five, we didn't respond to your information immediately, we are very sorry, (We must deal with abnormal orders and process shipments first , so I did not reply to your email promptly )but please don't worry, normal orders are usually issued within 2 hours, you can get packages for 1-4 days, Can you tell me your order number and send it to [email protected]? So we can help you check your parcel.
Best Regards
The Jessky Team
RO
Roven
I am very unhappy with my experience
I am very unhappy with my experience! I ordered my product on the night of the 8th of this month and canceled it on the 9th before it was shipped. I believe they ignored my email to cancel the product and shipped it anyway. While it was in transit I again made it VERY clear that I did not want the product. They continued to respond that I should try it and would like it. I offered to return it to sender once it arrived because I did not and still do not want the product. Now that it has arrived and remains unopened they state that return shipping would be very expensive and I should settle for a 10% discount. As of late their most recent concern with issuing a refund is that tracking states the product has already been delivered. They knew before the product left their facility that I wanted a return of my money and I believe they sent it anyway thinking that I would fear the cost of sending it back to Singapore.
Response from JesskyNov 22, 2018
Dear Roven!
Nice Day:
We are so sorry you are don't satisfied our service, We send packages within 2 hours usually since we received your payment.
The parcel has left our port before you request to cancel the order , We tried to ask the courier to return the parcel, but it failed.
(DHL replied that the parcel had left the port, it could not be intercepted and returned.)
We understand that you are not willing to keep the package, we are willing to accept the return, but we hope that you can bear the return shipping cost , can you accept it ? We have arranged after-sales customer service to contact you with the issue of return, please check your email, if necessary, we will call you.
Best Regards
The Jessky Team
JZ
Jzuz
I ordered a package 7 days ago...
I ordered a package 7 days ago and still no shipping. I tried to contact the company and no response... Im still waiting.
Response from JesskyOct 8, 2018
Dear Buyer!
Thank you for your order from us, we are so sorry for all this, We have warehouses in various countries, we choose the warehouse to shipping according to the customer address. shipped within 24 hours, it normally take 1-4 days to arrived, free shipping, no any tax. we can't found your order , could you please send the order information to [email protected] ? we will reply you soon, thanks
Best Regards
GE
Geoff
Worst company ever
Worst company ever, contacted these people weeks before i ordered was told and assured item would be sent from Sydney warehouse 3-4 days, so i ordered and is now heading 3 weeks company uses all kinds of excuses. Now they tell me we use closest warehouse and find out item is supposedly coming from China - China is certainly not closest to Perth Australia....They will tell you anything just to grab your money..Seriously you'd be better ordering from Ebay or Adult shops - will be contacting bank for a charge back will never use this dodgy company again. SERIOUSLY BUYERS BEWARE..!!
UPDATE: 8th October 2018
This shifty dodgy worthless conpany after 3 weeks of being messed around now claim the order hasnt been processed by mistake even though they have taken funds..!! SERIOUSLY IF YOU PURCHASE VIA THESE IDIOTS BE PREPARED TO LOSE YOUR MONEY.!!
Response from JesskyOct 8, 2018
Dear Geoff!
Thank you for your order from us, We have warehouses in the US, Asia, Europe, Australia and Canada.
We choose the warehouse to ship according to the customer address and stock status.we have sent the parcel to you since received your payment,
we are so sorry , We made a mistake about your order, we sent you a wrong tracking number to you. Please check your mailbox, our customer service has already replied to you.
Best Regards
The Jessky Team