T-lux
If I could have chosen 0 star rating I would have
If I could have chosen 0 star rating I would have. Here is what you need to know before buying from Jessky.com Q. When will I receive my order? We will sent the parcel to you within 24 hours since received your payment, We ship from warehouses in United States ,United Kingdom,Canada,Australia,France,Germany. so depending on where you are located, your order will arrive in 1-4 days. -Mine was apparently sent 3 days after I contacted them to say I’m a bit nervous after reading reviews about your business. We offer Money-Back-in-15-Day-Service for every buyer. If you don't get the goods/items within 15 days after you pay, you can open an dispute, we will issue full refund to you first without any excuses. However, we sincerely hope you can repay if you finally get the goods/items after 15 days. It’s now been 19 days since my purchase and I apparently have to wait another 6 days before it gets to me providing the shipping date doesn’t get changed for a 4th time. I asked for my money back and as stated ”WITHOUT EXCUSE...” 2 days later after emails back and forth they tell me this and I quote. Which is totally telling me a lie along with a screenshot of the UPS delivery date. “hi i have help you push UPS, the package will delivery soon,” So from the time of my purchase 25 days. This is not the only things. They also state multiple warehouses in major countries. Australia being one of them. When I seen the shipping information it is being sent from Shenzhen China. My parcel is currently sitting in the cleared status after being shipped from Shenzhen China to Incheon Korea for 4 days now after it sat idol in Shenzhen China for 10 days. The parcel first arrival date was 9days after riding and payment clearing. My details or order: 29th was ordered through website 30th Payment process 31st I emails Jessky.com 1st parcel was picked up by UPS 2nd departure, arrival and export scan by UPS 2nd - 12th delay messages 12th sent from Shenzhen CN to Incheon KR 13th package released by clearing agent 17th today and parcel is still in Incheon KRwith no updated messages or scan information. Last update on UPS tracking is from the 13th mentioned above. I have requested a refund as per Money-Back-in-15-Day-Service and have been lied to and given excuses. It a far cry from the 1-4 day delivery promise made on the website of jersey.com. I’ve needed to contact them on several occasions and will not bore you with the stupidity of the customer service agents. All this and still my purchase hasn’t arrived to say the least and won’t apparently until the 23rd. BE WARNED, if you purchase from jeesky.com and from other reviews here. I’m kind of not expecting my parcel to arrive at all. I ask potential buyers from Jessky.com to find an alternative as my experience is seems to be shared by many others, not to mention other customers who have not posted anything regarding their experience. Stay safe and isolate well T-lux
Response from JesskySep 24, 2021
Dear T-lux! Thank you for your order from us, We are very sorry to bring you a bad experience , could you please tell us what is your order number ? We send your parcel within 24 hours after receiving the payment. Usually you can received the package within 1-4 days. If you encounter any problems in transportation, please contact our customer service staff, we will help you solve it promptly. please tell us what is your order number or email to [email protected]. Best Regards The Jessky Team



