JesskyReviews of jessky.com

Again if I could give zero scoring I would!! After roughly 30 emails back and forth regarding I didn’t receive my parcel with proof from Royal Mail I hadn’t received it they still won’t give a refund disgusting company and customer services avoid this company!!!!

The product came defective. The suction cups would not attach. The rubber of the cups is of poor quality. It bended during transit. The customer service rep was quite patronizing and gave some recommenditions you would give a child cleaning a rubber toy. Cleaned it and wet it were two of these. I took two clips showing how the cups wouldnt attach regardless of the surface. Their reponse was to flatten the cups by pressing it with a hard object. After weeks of going back and forth they said they will give me a refund but i would have to send the item back to China. It seems some obscure address i decided not to use it. Chances are the item would not have arrived. It would have cost me more than half to send an item that size to China. They said that because is a sex toy i could not send it to a nearby facility. I had shared the address of the facility they gave me to return the item to but they asked me to remove it. Trustpilot reached out saying that if i did not removed the address they would take down my review. I shared it in the first place because it was a unusually long address that the post of office could not locate when i tried to mail it back to them. It was a fake address. My response to them was if this was the legit address of their facility why would they have a problem with me sharing it with the public. Buyer be aware that if your item comes defective and need to return it they will put you to the worse return process experience. Their site does say that they will decide the refund amount when the item arrives.

Their customer service sucks. They don't reply to their emails This has been ongoing for over a month. The connector pieces for the toys is broken. Even offered to purchase. Still nothing. Unacceptable customer service Beware!!! Update..... Finally got a response. They lie and say they've responded to every email. Nothing on the original thread or in my spam. Why would I be unsatisfied if they did respond. On there only 2nd response, they say I never bought a machine from them. I never said I did. I know they have the same attachments that I needed. Wasn't looking for free. Offered to pay. Still BEWARE

Issues with poor communication, late delivery and missing goods.. taken a month to sort out. Jessky refused to rectify any issues until negative feedback removed.

This is a fake company. DO NOT PURCHASE ANYTHING. There is no phone number available to the company and they will not return emails. Spent $200 and it has been almost a week without the product shipping or any confirmation emails. DO NOT PURCHASE ANYTHING!! They are a SCAM. Check them out on BBB website.

Traumatic, this company is skilled at scamming customers. I received the wrong merchandise, damaged, and late and somehow they won the credit dispute. I'm out $500 and there is nothing I can do about it. I have been fighting for two months submitting evidence to them and my credit card company. I feel extremely violated, raped, and robbed. And now this is on my credit report as a negative against me for reporting them and unless I remove the dispute that is how it going to sit. I am researching the impact of the dispute and question if I should remove it because I have never disputed anything before and if it stings the merchant even a smidge then its worth it! I have every intention of taking my case to the Federal Trade Commission and take this issue up the line. Jessky is crooked and the will not refund nor guarantee customer satisfaction as they claim in their advertising. I wish I would have read up on them before shopping. Buyer beware. Update: Jessky stop lying, your company has not issued any refund of any kind and that’s why I have a case against you with the Better Business Bureau. I want my money back! Buyer beware they are scammers.

Like everyone else, I wish I'd read the reviews on here. This does appear to be a Chinese seller pretending to have offices in the UK & US. So far they've taken my money (at least it's paypal, so I can probably get it back), but they were listing my order as "awaiting payment". So far, all contact has gone unanswered. AVOID! *UPDATE* So the product arrived, reasonably quickly by FedEx. However, as others have noted, it came from China, and not the "UK Warehouse" as advertised. I now have a customs bill for £20.21. If the seller was EU based, they'd be fined by now. They also emailed me asking me to take down this review, and offered to refund me $8. I have a better idea - fix your business model, and then these bad reviews wont happen. That's the point of Trustpilot. *UPDATE 2* So two things have happened. Firstly, in March 2021, I received a notification from Trustpilot that Jessky had flagged my review, as they did not believe it was genuine. This is after the clear correspondence I had with them that was sparked by this review in the first place. I provided my invoice number so it could be verified, and heard nothing further until today, November 3. This now looks like a cut and paste job, by someone who isn't paying attention to the reviews, because if they were, they would know that they've already done this, and the review is verified as genuine. So it looks to me as though they are trying to game Trustpilot, and doing a really bad job. They look to be waiting until a bad review has been up for months, and then flagging them in the hope that people wont bother to verify, and they'll be deleted. And now they are adding replies to make it look as if they are doing something - 18 months after the review! And to top it off, they aren't reading the review, because if they did, they would know that the goods did turn up, it's just that I had to pay import duties on an item that was marked as "UK stock". A word of advice Jessky - Don't try and make bad customer experiences go away by getting reviews deleted, or pretending to fix issues a year and a half later. When a customer has a bad experience, fix what is going wrong, and make sure the customer is happy, so they don't have to write reviews like this in frustration. I still had to pay £20 to customs to get my item, which would not have happened if the goods were UK stock. If you ship from China, be clear to customers that this is the case, and that duties will need to be paid.

DO NOT BUY FROM THIS COMPANY! Their website claims that your order will be shipped from a warehouse located in the US and that is a LIE, the 1-3 day delivery is a LIE. In my opinion this company is a SCAM. No phone number to reach anyone and you're communicating with people in China. We placed an order on the 14th and it has yet to be shipped. After several emails, I demanded a tracking number and i finally received one and guess where its shipping from...CHINA. The tracking has no movement since it was created! Here we are 5 days later, it still hasn't been shipped. I've requested that they cancel my order and issue a refund and their response was that the order shipped. DO NOT WASTE YOUR MONEY WITH THESE THIEVES! I'm wondering if anyone on here actually received their order. I'm starting to think that the good reviews are FAKE!