Colin K.
Zero stars
Zero stars I am extremely disappointed with my experiences at the Jersey Mike’s on Newtown Road in Danbury. The first time I visited, the staff were incredibly discourteous. They acted annoyed that I was even there, and the entire interaction felt unpleasant and unwelcoming. Today was even worse. I ordered a sandwich and found multiple hairs in my food — not just one, but a bunch of them. It was absolutely disgusting. Finding one hair in food would already be unacceptable, but finding multiple hairs throughout my sandwich is beyond disturbing. I expect basic courtesy from staff, but more importantly, I expect food to be prepared in a clean and sanitary environment. This experience completely ruined my meal and has made me lose confidence in this location. I will not be returning to this Jersey Mike’s. Management seriously needs to address both the customer service and the food-handling standards at this location.


