JennabfitReviews of jennabfit.com

Response from JennabfitJan 8, 2025

Hi MsJustine, Thank you for taking the time to share your feedback. I’m genuinely sorry to hear that your experience with Jenna B Fit didn’t meet your expectations. Your concerns are important to us, and I’d like to address them. Our goal is to provide each client with personalized workout and meal plans, regular check-ins, and support throughout their fitness journey. If you felt that these elements were lacking, I deeply apologize. It’s never our intention for anyone to feel unsupported or misled. Regarding progress photos and communication, I want to emphasize that any tracking tools we use, like photos, are designed to help clients monitor their progress in a way that works for them. If that came across as anything but supportive, we take full responsibility for improving how we approach this. Transparency is a core value of our business, and I appreciate your point about the contract. I’ll review our onboarding process and ensure that all terms and expectations are clearly communicated upfront to avoid any confusion. Your feedback is invaluable in helping us grow and improve. If you’re open to discussing your experience further, I’d love to understand more about where we fell short and explore how we can make things right. Please feel free to reach out directly at [email protected] or 910-363-7636 (text is best). Thank you again for bringing this to our attention, and I wish you all the best in your fitness journey. Warm regards, Jenna Phillips Founder, Jenna B Fit

Response from JennabfitJan 8, 2025

SHANNON! Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience with Jenna B Fit. Helping clients set clear goals and achieve them is at the heart of what we do, and it’s so rewarding to hear that our team’s support made a difference for you. As a vegetarian, hitting protein goals can sometimes be challenging, so it’s awesome to know we could help make that easier for you. Your results and progress are a testament to your hard work and dedication, and we’re so proud to be part of your journey! If there’s ever anything else we can do to support you, don’t hesitate to reach out. Keep up the amazing work—you’re an inspiration! Warm regards, Jenna Phillips Founder, Jenna B Fit

Response from JennabfitJan 8, 2025

Hi Julie, Wow, thank you so much for such an incredible review! Your words mean the world to us, and we’re overjoyed to hear how much you’ve benefited from the Jenna B Fit program. It’s so exciting to know that you’ve found the tools and support you need to stay on track and achieve your goals. We’re especially thrilled that the app, weekly check-ins, and personalized workouts have been so helpful for you. Making fitness and nutrition as seamless and enjoyable as possible is a top priority for us, and your success is a testament to your dedication and hard work. Bailey and I love seeing your progress and enthusiasm—it’s clients like you who inspire us every day. We can’t wait to help you crush those Summer goals and cheer you on every step of the way! Thank you again for your kind words and trust in us. Keep up the amazing work, you are a complete Badass! 😎💪 Warmly, Jenna and the JBF Team

Response from JennabfitJan 8, 2025

Hi Kerry, Thank you so much for your wonderful review! It means the world to us that you feel supported and encouraged on your fitness journey. Our mission is to provide the tools and guidance to help every client succeed, and it’s so rewarding to know that we’ve been able to do that for you. Your dedication and hard work make it all worthwhile, and we’re here to cheer you on every step of the way. If there’s ever anything more we can do to support you, don’t hesitate to let us know! Keep crushing those goals—you’re amazing! 💪 Warm regards, Jenna Phillips Founder, Jenna B Fit

Response from JennabfitJan 7, 2025

Hi Gwendoline, Thank you for taking the time to share your feedback. I’m truly sorry to hear that you feel this way about your experience. My goal is always to support every client in achieving their fitness and health goals, and I take your concerns very seriously. Consistency and adherence to the plan are crucial for long-term results in any fitness journey. Adjustments to your plan, such as calorie intake or macros, are made based on consistent data over time. Frequent changes without understanding how your body is responding can hinder progress, which is why I emphasize patience and a methodical approach. That said, I deeply regret if you felt unheard or disrespected at any point. Clear communication and mutual respect are key values in my coaching, and I am committed to ensuring all clients feel supported and valued. Exact reason we moved you from a silver tier mentorship level of support to elite (with no up charge) so you were able to have myself on zoom calls, to further understand the process. Regarding the sales call and refund concerns, I would be happy to review this situation further and address any miscommunications. Let's work toward a resolution. I appreciate your feedback and will use it to improve how I support clients moving forward. Your success and satisfaction are important to me, your goals are my goals. Wishing you the best in 2025, Jenna Phillips Founder/CEO/Coach

Response from JennabfitJan 8, 2025

PAIGE! THANK YOU! Thank you so much for your wonderful feedback! It’s incredible to hear how much you’ve benefited from working with Claudia and the JBF team. We’re so proud of the dedication and care our coaches bring to every client’s journey, and Claudia truly exemplifies that with her personalized approach. We’re thrilled that the personalized grocery lists, app, and workouts have made your experience seamless and enjoyable. Gaining a deeper understanding of nutrition and how it impacts overall well-being is such an important part of sustainable health, and we’re so glad you’ve found value in that education. Your hard work and commitment are inspiring, and we’re honored to be part of your health journey. If there’s ever anything else we can do to support you, please don’t hesitate to reach out. Keep up the amazing work—you’re doing fantastic! Warm regards, Jenna Phillips Founder, Jenna B Fit

Response from JennabfitJan 7, 2025

Hi Andrea, Thank you so much for your kind words! It means the world to us to know that you’ve had such a positive experience working with our team. We’re truly passionate about listening to our clients, understanding their needs, and helping them achieve their goals. Your dedication and trust in the process make all the difference, and we’re so proud to be part of your journey. If there’s ever anything more we can do to support you, don’t hesitate to reach out. Keep crushing it—you’re doing amazing! 💪 Best, Jenna & the Team

Response from JennabfitJan 8, 2025

Hi NIKKI, Wow, thank you so much for sharing your incredible experience with Jenna B Fit! Reading your words truly fills us with joy and pride. It’s amazing to hear how transformative the program has been for you, not just physically but mentally as well. Your dedication and openness to embracing a sustainable healthy lifestyle are so inspiring! We’re thrilled that the accountability, community, and coaching made such a positive impact. It’s our goal to create a supportive and empowering environment where every client feels motivated and cared for, and it means the world to know that you felt that way. Your journey and the growth you’ve achieved are a testament to your hard work, and we’re so grateful to have been a part of it. Thank you for your kind recommendation and for trusting us with your health and wellness goals. We can’t wait to see all the amazing things you’ll continue to accomplish! Wishing you continued success on this new, stronger path! 💪✨ GET AFTER IT, Jenna Phillips Founder, Jenna B Fit