Lexi
It took about 2.5 weeks to get…
It took about 2.5 weeks to get delivered but I did order it around Christmas time so that makes sense for the delay! My case looks great and fits my phone great! 10/10 recommend! 😍

Jelly Cases are the most beautiful phone cases. Check out the best phone cases for iPhone, Samsung, phone accessories, tech gadgets and more. Quality, design and protection for your phone. Free Worldwilde Shipping!
Jelly Cases (jellycases.com) has 570 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Lexi
It took about 2.5 weeks to get delivered but I did order it around Christmas time so that makes sense for the delay! My case looks great and fits my phone great! 10/10 recommend! 😍
Jess
Complete scam. Don’t throw your money away! - received an invoice that was for $22 but the charge on my credit card was for $29 - order placed December 1st. According to the shipping email, the order was shipped December 1st. - according to the tracking number, the electronic information was created December 3rd, but the item was never received to be shipped. - There has been no update to the tracking information, no information can be provided by the shipping company because they haven’t received the item to be shipped, no update from the company explaining the delay, and when I reach out to the company I get an auto reply saying ‘we’re busy, we’ll get back to you when we’re less busy’. Beyond frustrating.
Response from Jelly CasesDec 28, 2021
Hi Jess, First of all, our business is not a Scam. We are truly sorry to hear about your frustration. I will personally investigate and resolve this issue. However, I cannot proceed because you did not provide your contact details when we requested for it via Trust Pilot. Please know that we set automated emails to let our customers know that their ticket is in queue. We are receiving bulk emails during the holidays and we want to make sure that our customers are well informed that our support team will get back to them as soon as possible. This is the purpose of our automated emails and sorry to give you a different impression about this. To ensure we do the needful and improve where we fell short, we would love to hear from you directly. Please email us at [email protected] We look forward to hearing from you. Sincerely, Jelly Cases Team
Flower P.
I received a very nice quality phone case and I had a really nice experience with customer service when I had concerns about COVID’s impact on shipping. I would definitely buy from them again!
RLancee
I absolutely love the look of this case. It matches my bling lens cover perfectly. For me, the longer delivery that expected was not an issue. People should remember phone cases are not “an essential item”, given the trauma affecting our flood affected victims, loss of their livestock and pets, COVID and the loss of transportation routing causing delays in produce and other essentials deliveries. Although I love the look and feel of my case, from a constructive point of view, you may consider adding a rubber insert inside the case to provide additional shock protection against drops. It would be worth it to pay an incremental cost for the additional protection.
Sarah
Order arrived on time and product is great! Concerns were addressed by helpful customer service
Sarah R.
Ordered three cases and one of them ended up being out of stock. The girls contacted me and told me to choose a replacement case, and I did! (So many beautiful ones to choose from so it wasn’t hard). They came quickly and are honestly so stunning. The customer service was amazing and I will definitely be a repeat customer!
Nicole
Very very slow delivery. I order a case on November 4th, it’s now November 29th and I still don’t have the case. At this point I have no idea when it will arrive. If you need a case fast don’t buy from this company. Also their customer service is slow and doesn’t give solutions. I wouldn’t recommend this company to anyone.
Response from Jelly CasesJan 10, 2022
Hi Nicole, Thank you for taking the time to write us a review. We are saddened to hear about this delay. I will personally investigate and resolve this issue for you. However, I cannot proceed because you did not provide your contact details when we requested for it via Trust Pilot. Noted on your comment about the email response time. Usually, our customer support team is responding to emails within 24 hours. Also, they are trying their best everyday to provide solutions and possible options to our customers. We believe that a prompt response—within 24 hours—is a very important metric that impacts how successful our company will be. This is why I am quite bothered about your comment on response time and resolutions. To ensure we do the needful and improve where we fell short, we would love to hear from you directly. Please email us at [email protected] We look forward to hearing from you. Sincerely, Jelly Cases Team
HW
I ordered two different iphone 13 pro max cases. Neither case has a high enough lip on the back to protect the cameras that stick out. The celestial case I ordered has no lip at all, and the sunflower case has a small lip. This was hard to tell from the photos on the website, so it would be great if they could take a photo of the case on the phone horizontal at eye level to help judge if there is any protection offered. Or have drawn lines to demonstrate if there is any clearance. I have to be extra careful in how I place the phone down, but the cases wouldn't protect the cameras if the phone was dropped. Otherwise I was happy with the styles, the quality and price and the ordering process. The cases came well packaged and fairly quickly given global postage issues.