Jelly CasesReviews of jellycases.com

I ordered a case - never received it. Emailed them at least 10 times and never heard back a single time. It has been 2 months.

I placed an order on December 30th and emailed the company when I hadn’t heard back on January 14th. I still haven’t received a response which is irritating because I have no idea where my package is. At this point, I’d like a refund to buy from a realiable company.

I bought three cases. Received only two. I have emailed multiple times and they will not even respond to me or refund my money for the third case. Plus, the cases I did receive were poor quality and didn’t fit well. Do not buy from this company!

Product was damaged during shipping and Customer Care not responding. Very bad. Further update: Jellycase is yet to honour their T&C’s on their website offering a full refund and responded with the following options, all of which are unacceptable: “ Here are some options that you can choose from: Option 1. You can keep the case and we’ll refund you an additional 20% off the total price. Option 2. You can keep the case and we’ll also send a replacement item. Additionally, as a gesture of goodwill, we would like to offer you 50% off your next purchase with us.” Waiting for Jellyfish to honour its terms and provide a solution.

My daughter adores her new Jelly Case for her iPhone. The colour is exactly what she wanted and the feel of the case is fabulous whilst providing ample protection for the phone. We are so glad we found these cases and look forward to buying some more soon.

First my shipment was somehow forgotten. I had to follow up after three to four weeks to note I had not received it. At that point it was sent. When the item arrived, it was completely the wrong model. I ordered a green and clear phone case with a camera cover. I received a black phone case with no camera cover. I emailed for resolution but have not yet heard back.

It took a month to get to me!

Orders a case. Payed express shipping. Got my case late. Sent in a ticket for refund. Still no response