JEGS PerformanceReviews of jegs.com

Over charged for there products and the shipping will cost more than the part

Believe what people are saying about Jegs! I ordered some headers on 26 Oct. Nothing on your site indicated they were not in stock. Day after I order I get an email from Jegs saying the estimated ship date was 17 Nov. No big deal. So I wait, and 17 Nov comes and goes. Nothing heard from Jegs. Zip! So I text them and get told they have emailed their supplier. I will receive an email with an update. I wait the 24 hours. Contact Jegs again and am told no email went out. They would send an email to the supplier. Now it will take 1-3 days. So I wait. Nothing! Contact them again and am told they have not received a response from their supplier, they will email them again. I tell them maybe they should call them. A few minutes later the guy says the parts are not in stock with the vendor. ETA is now 16 Dec. When I explain how this has set me back on this build, I was told I should have contacted them before placing the order. Not sure what kind of operation these guys are running, but I do know this is the LAST time I do business with Jegs. I highly recommend people AVOID this company and buy from somebody who cares about their customers.

Ordered Edelbrock heads. One head shipped in edelbrock box, in good shape. One head shipped in brown box, with damaged edelbrock box inside. Head is damaged. Must have taken a huge drop or hit. Aluminum is dented/cracked. Unusable. I returned the item right away. Haven't seen any updates or received a new head, so called customer service to see what the hold up was. - They don't send a replacement head until they have received and inspected he bad head they sent to me. So, now I am on hold for however long while they inspect a severely damaged item that never should have left the warehouse. I won't be shopping with Jegs again anytime soon.

This company is very dishonest in their sales and return policies, do not buy from them. Do yourself a favor and buy from Speedway, CJ Pony Parts, or some other online car part retailer. I bought something that wouldn't fit (their website said it would) and when I returned it, the return process indicated a full refund would be coming. When I got the credit, it was only partial. When I asked why, they informed me they have a restocking fee - not disclosed at the time of initiating the return - and the charged ME for the return label which also was not disclosed. This is shady, unethical, and dishonest. When I inquired about the reasoning, I was told I hadn't returned the item in 30 days, which was also untrue. They count that from the date of when the order is placed, so transit time to you as well as back to them is counted in the thirty days. That is ridiculous. If you are restoring a vehicle or fixing up your ride and you buy from JEGS, be warned.

Do not buy from this company. Their customer service is horrible. Do yourself a favor and buy from someone else.

Charged me $15 to ship two small ($6 total) wire connectors. I’d expect a fast delivery for that amount.its been too long and as of this writing, I still haven’t received my order.

Ordered a seat foam for my C10. Website said shipping Oct 9th when I ordered it (ordered on Sept 28). Email shows up….its back ordered. I check the website it still says Shipping Oct 9th. I call em. They say yeah uh Mabie gonna ship the end of October. Website still says the 9th. I ask about that. They don’t seem to give a shit. I hate JEGS and only shop there when I have to because well jegs is poorly managed. I recommend summit racing for better service. Stay away from jegs if possible, they really do suck ass.

Bought a crate motor, just a stock 350. Head gasket went out on one side, still covered under warranty. following year the other head gasket went, out of warranty. Now the pistons in two cylinders are ruined and one of the piston walls has divots in it, They used cheap parts and gaskets. Motor is only around 5 years old.