JEGS PerformanceReviews of jegs.com

Never ordering here again. Bought a brand new climate control console, all for it to not even turn the A/C on. 2 months go by before receiving it and didn't work. Returned it for the same item after leaving the comments that it didn't work, no contact other than original email saying it was backordered and would be shipped months later, all to receive another, same model, same type, same problem, still doesn't turn the A/C on. Go somewhere else.

Why cant you ever find what your looking for on Jegs? I spend hours trying to get a item to look up but it gives everything related to what I actually want . Then you can never talk to anyone there stupid robot keeps asking you the same shit over and over.if your lucky enough to get to talk to someone your then put on hold for another hour and your phone dies by the time they get back on line . IM SO OVER JEGS.... THEY MAKE ME HAVE BAD DAYS NEVER FAILS ...GET SO FUSETRATED WITH THEM I FORGET HOW TO SPELL SOMETIMES SHIT THEY SUCK

On April 3,2026, I went online and ordered a left rear front quarter patch panel for my 63 Corvair. It gave me a confirmation Number and the order was being processed. About two hours later I get an email stating it would be over 45 days before it was shipped. I called customer service and the lady advised it was processed and would be sent out for delivery today. I asked her about the email stating over 45 days before delivery and she said she wasn't sure why I recieved an email stating that because it showed the item in stock. I was ok and got off the phone. I get another email stating the direct opposite from what I was just told. I called customer service back and got a different person. I told him the samething I had just told the lady. He advised me that he can't find any order under my name and order/confirmation number then puts me on hold. He comes back and says he located my order and sees that it was processed for delivery, however it will not be for another 45 days. I asked him why and he said it has to go to the people who make that patch panel. When I told him what the lady told me about being in stock and it was already processed and ready for delivery that day. I also told him again about the emails contradicting each other and the contradicting stories from the lady and him and his reply was Sir I am sending an email to the manufacturer of said part to see what is going on and will call you back or send you an email by close of business on April 10, 2026. I replied ok. Never got that reply on what was the problem. So today April 14, 2026 I called back and spoke to another lady who looked up the order and advised that she would send an email out wanting to know what was the deal on my order and why the conflicting stories and emails. Since I have been getting all these conflicting stories and emails I gave up on getting any replies back. Tried to return the order and that too is another issue. I highly do not recommend ordering anything from this company. I do not see how they stay up and running.

I ordered a horn at the beginning of September 2025. Have not received the horn. I have to do all the follow up and the only thing I get back is that they will reach out to the manufacturer. It’s pretty ridiculous. DO NOT ORDER FROM HERE!

These company is the worst. Don't trust them.

Less than zero. I bought thousands of dollars worth of parts. They didn't honor exchange or refund after the 90 days. They took my money for aluminum headers 1,000 dollars or so and didn't send them out for about six months. Waiting on the refund for the headers. I decided to go ls that's why I needed refund or exchange none of the parts were used all brand new just sat on the shelf. They wouldn't refund or exchange. I suggest summit way better refund and exchange policy and better customer service. Jegs sounds like a bunch of cousin kissers that think they they're the business cuz they work at jegs and every one else in they're town works at walmart.

Had a Jegs electric kettle Stopped working soon after purchase After many weeks of complaining they sent a replacement to shut me up This did not last very long before it too failed Jegs branded products are rubbish.

my boyfriend has spent 1000s on parts with jegs for a build he’s doing and his block went in to a machine shop while he was waiting he bought the parts for the new block and didn’t open them then we found out they missed oiling rings we called twice to get the new ring but they wanted us to pay for a whole new kit instead of fixing there mistake and had an attuide on the phone and wouldn’t listen to us. definitely going to start buying for summit racing.