JEGS PerformanceReviews of jegs.com

Jegs is the worst company you can order from. I canceled my order because there was no date of shipment. They never gave me my money back when I try to get a hold of someone the customer service not only hung up on me, but then I spent three hours on the phone and still got no one you’re better off ordering from summit or eBay

If I could rate it lower I would. Ordered a set of replacement keys and expedited the shipping. I ordered wrong keys due to misreading the key number. Requested that they do an exchange and to see if they can send over the keys. Said they could not and would have to charge me for another set of keys and the expedited cost plus a restocking fee if I was to return the original set of keys.

Ordered several weeks ago and no confirmation, no tracking & no delivery date. Called Wednesday and was told they would have to contact the supplier and call me the next business day, no call, that never happened. I called again and was told the exact same thing. Then I asked for a refund and was told I would once again have to wait for them to contact the supplier to cancel ! What a total crock of crap !!! They are responsible for refunding me NOT their supplier. I want my da@$ money NOW ! This place sucks. Happened last time I ordered and thought I'd give it a second chance. Never again, steer clear.

I ordered a set of 1955 billet trunk hinges from jegs on E-Bay. the add said more than 10 in stock. I called Jegs several times to find out when I would get them. Every week they told me they would ship the next Friday. This went on for 3 months. I finally canceled the order and went to Summit and had them in 3 days. After I got the hinges from Summit then Jegs sent them out to me even after the order was canceled. 4 months total. I will never buy anything from them again. They lie all the time. I sent the hinges back to Jegs and as I said I will never deal with them again. In short beware and stay away from Jegs.

This company sucks. I have a truck at paint that I ordered a motor for over 4 months ago. Still haven’t got the motor, paid over $11,000, and now the paint company is charging me a storage fee to store a truck that they need the motor for so they can put the cab back on the truck and fishing the paint.. why don’t I cancel the order?! Because I ordered a custom Transmision and torque converter specifically for the motor not knowing this company would be a joke to spend my money with. Save your money! Jegs sucks!

We were looking for a car to carrier and they sold us one that didn't fit on our car. Nothing on the site said what cars it WASN'T for. They wouldn't help except to tell us to ship it back at our expense. How do you ship back a 5 foot albatross? No guarantee of a refund either. When I showed they didn't have anything where the vehicle requirements should be, they still denied it wasn't there. I wouldn't buy a screwdriver from them. Customer service is nonexistent

Sent me jegs parts that tech agreed where bad. Won't get me a new part on the way. Returning everything and now I have to pay shipping. Asked to speak to someone and also filled out review directly to jegs again asked to talk to someone, crickets. They talk along of trash about how great they are and it's all garbage.

Spend thousands with them every year - have a product fail 2nd time it’s used and was told to pound sand. Will never buy from them again