JEGS PerformanceReviews of jegs.com

Product misrepresented on web page and when call into service representative information is inaccurate. Wanted assembled door panels under product number picture shows assembled and sales representative confirmed when I called but after a FIVE MONTH wait that’s not what you get you get unassembled! Now the wait is ONE YEAR !!Don’t trust any information on their web page or information given to you by representative.And of course no attempt on their part to correct or make it right! Why would I have waited five months if I wasn’t misinformed??? My advice shop elsewhere

I've ordered twice from Jegs. (Shouldn't it be "Jeg's"?) Order #1 - They charged me the wrong sales tax - more than double what it should be. It is super easy to verify someone's correct tax; all you need is their address. This is the only business I know of that can't get it right. After two phone calls trying to take care of it, in which both individuals told me they couldn't fix it but knew who could, nothing has happened, and it's been more than a week. Order #2 - I ordered a Jegs-brand automatic transmission on November 29th. The order confirmation said the estimated ship date was January 1st. With two days to go (December 29th), they send me a new estimated ship date - April 5th! The 3 people I spoke to about it weren't rude, but neither were they helpful; nobody could explain how in the space of one month the delivery date slipped four months, or why they didn't tell me sooner. Nor did they do anything at all to make it right; "sorry" is all I got. Sorry, indeed. I've done business with their competitor, Summit Racing, for over 30 years, and Summit on their worst day is better than Jegs, based on my two experiences. There won't be a third.