JEGS High Performance is the second largest mail order company of automotive equipment in the United States.
JEGS Performance (jegs.com) has 342 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Auto Parts & Wheels · Boardman, Ohio
Excellent
Auto Parts & Wheels · Eastlake, Ohio
Excellent
Auto Parts & Wheels · Westerville, Ohio
Excellent
Auto Parts & Wheels · Cleveland, Ohio
Great
Showing 308 reviews with 1 star · Clear filters
BILL
THIS PLACE HAS GONE TO HELL OVER THE LAST 2 YEARS I'VE BEEN BUYING FROM JEGS SINCE 1993 AND SPENT ALOT OF MONEY BUT THEY HAVE SEEN MY LAST DOLLAR I WILL USE SUMMIT FROM NOW ON, YOU LOST A GRAET CUSTOMER JEGS
Michael A.
Besides the fact that to get tech assistance usually means being on hold for an hour, here is my story I ordered two Russel performance ( from the terrible Edelbrock group), carb to fuel line hit for Gm car using a QudraJet carb, the carb fitting Russel supplies did not fit my 1991 Gm QudraJet equipped 454 Chevy , even though it listed tgat it fit from 74’ on up…WRONG! The fitting that they supplied that threads into fuel bowl on one end and converts to a #6 AN ON THE OTHER WAS THE WRING DIAMETER FOR MY FUEL BOWL( carb side) the Jegs tech guy took 20 minutes to comprehend what I was explaining. I then told him I can make Jegs and Russell’s mistake “right”!if they supplied to 3/8” not flare to #6 AN IF THEY OR RUSSEL WOULD SUPPLY THEM OR PERHAPS DO THW RIGHT THING AND GRAB Russel performance and shake them down for the right part. Unfortunately, Jegs did neither, instead I had to buy two fittings, plain cad steel( the rest of the kit is anodized AN, so rhe wow factor is gone) and pay full price and tax/shipping!!! What kind of customer service is this??? Never again Jegs and never again anything from Edelbrock after many years of using products by them and the manufactures under their cooperate umbrella as I’ve had nothing but horror stories from that group, but Jegs had an opportunity to make this right and dropped the ball!
Damian D.
I ordered wheel spaces. The guy wasn't rude and short. Didn't explain that there were 5 in a package so I ordered more. I had to pay double shipping and get a 15% return fee. I never buy from them again. I don't care if I have to pay more. And the second person I talked to didn't specify that there were 5 in a pack.
Brenda L.
Waited on the phone over 2 hrs to speak to somebody think that is a little ridiculous
Robin J.
Continually selling. Items they don't have in stock.
Anthony D.
Ordered catylatic converters came out defective will only accept refund if I return item. Won’t pay removal of catylatic converters that will have to come out of my pocket.
Jt
I think it's bullshit that you force me to donate money for cancer to get my order placed i have cancer I am not out asking for money this will the last purchase from jegs
Jerry Straley J.
Order headers. Our team mechanic installed them. He proceeded doing a smoke test. They ended up not passing. Ran scope down and findings that welds were not complete in the inside