Jeffree StarReviews of jeffreestarcosmetics.com

Adria R. has helped me a lot with my order today! Thank you. Hopefully I won’t wait months for order to arrive in Europe 🤣

The best liquid lipstick I've had, however it's made my lips swell and blister the morning after use.

Known Pedophile

Very sketchy business practices! They really messed my daughter over! She made a mistake on her order and cancelled it immediately. She received cancellation confirmation so she placed a new order correctly. They sent both orders. Customer service would not respond to her at all so she disputed it with her credit card company. After over a month the credit card company wanted a copy of the cancellation email. SOMEHOW they were able to block it it. Now where it said cancellation confirmed it just says /info. I have been buying and recommending this brand to family and friends but that stops now. I will no longer be doing business or recommending a company I can’t trust!

In reference to order #JSC7637165. Placed this order 24th April 2023, from Barcelona, Spain. Once it arrived in Europe, for some reason, (probably a mistake on Jeffree Star's end) the order couldn't be delivered and started its way back to the USA. I did not get any info, nobody apologised, I asked for my money back and I have been ghosted for almost two weeks, and still no update. Hence I was forced to report the transaction to my card holder and opened a dispute, only THEN, "Sasha" threatened me to refuse help (No help ever existed but w/e) unless I dropped the dispute. Don't shop here from outside the USA, it's a NIGHTMARE.

I love all of his products jeffree never fails to deliver good products in amazing packaging on time

Really bad I am connected with solicitors. I ordered and bought a fitness outfit on the January 2023. I told delivery was 15 days. That hasn’t happen. And I don’t get any emails. I been asking and told fulfilment. Shouldn’t tell a delivery date then doesn’t happen. If I’m not getting it. Should be given the money back. People please be careful ordering with companies haven’t. I wanted that but not happening.

I placed an order as a birthday gift to someone. Purchased three items, only received two. Same day I received delivery of the 2 items I gifted them and contacted customer service. I had no idea they would want photos of the actual items received. The one they forgot to send was on sale and the cheapest. They refuse to assist. I sent pictures of box it arrived in with the invoice, was 100% sealed with company logo tape, no tamper during delivery. They refuse to send me the missing item and/or refund me. I cannot ask for the gifts back, how embarrassing would that be!?! I have spent hundreds of dollars with this company; I have been a huge supporter…never again! If this company isn’t concerned about their customers then I promise I am no longer concerned either. All I’ve asked for is what I paid for, that is all.