Jazeera Airways KSC is a Kuwaiti airline with its head office on the grounds of Kuwait International Airport in Al Farwaniyah Governorate, Kuwait.
Jazeera Airways (jazeeraairways.com) has 40 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Aslan V.
They did not refund my ticket money. already more than one month. I paid additional money for refundable tickets for flights from Colombo to Tbilisi (number O53FSF) but they did not refund. this is disaster. Even after contacting by support and by email no any actions.
Ari A.
if there is 0 i will put 0
Shamin S.
I was travelled from jeddah to colombo in August 2025. From Kuwait The cabin crew took mine and my wife hand luggage saying that it's too heavy. But we travelled to jeddah to Kuwait with the luggages on the cabin. We had valuable jewellers in the bag. When we collect the luggage in Colombo our jewellerys are missing. I think cabin crew , luggage loading guys and scanning security guys have a good link with everyone. Probably they're works together to steal pessangers valuable stuff. It's very disappointing and unacceptable. I am very frustrated. Don't recommend anyone.
Jj J.
Jizzera cancelled my flight and changed all flight details to the next day. A whole 24 hours later meaning my expenses for my paid hotel would be wasted as i would not be there. Utter incompetence Never happened with any airline before Will never book with them again
Olivia R.
They tried by all means to make us pay more when getting the boarding cards: extra kg if we took the suitcase as hand luggage, then for a transfer service in Kuwait to avoid the VISA...in the end we decided to not accept to pay anything and when we arrived to Kuwait we discovered that this transfer service it's offered by the airport for free...
Pablo Luis Torres R.
When I first flew with this airline, it seemed as it was an airline that was properly taken care off (clean). Today I decided to fly with airline again and now it seemed as if no one cares about the condition of the airline. It was smelly and dirty as if it had not been cleaned in a long time. There was a pin stuck in front seat, dirty trays, wet magazine, dirty floor. At one point I would have referred friends, in this condition I will not.
Lion S.
It's a very bad Airlines in the world they taking my luggage from Kuwait Airport. without any reason I suggest everyone don't use this Airlines... this Airlines not a helpful Airlines it's a commercial. It's a very very bad Airlines... stuff was inside the aeroplane is very bad person
prerana S.
I had one of the most frustrating experiences with Jazeera Airways. I booked a round-trip ticket from Beirut to Kathmandu and back. Initially, I received a confirmed booking with both flights showing in my itinerary. However, just five days before my return, the return flight suddenly disappeared from my booking without any explanation. I received a vague email saying, "flight details have changed," but no clear cancellation notice. When I contacted their customer service, I was told that my return flight was cancelled and I would receive a refund. Based on that, I had to urgently buy a new ticket from Air Arabia, which cost me over $580. Later, I discovered that Jazeera Airways actually operated the return flights on time, and I was never properly informed. I was refunded only $250, which doesn’t even cover half of the replacement ticket cost caused by their poor communication. This experience caused a lot of stress and unnecessary financial loss just before international travel. I expected better transparency and customer service from an airline. I will not be flying with Jazeera again .
