JayWay TravelReviews of jaywaytravel.com

Nico was responsive & helpful throughout the planning portion of our trip. Enrico checked on us throughout our journey while in Italy for two weeks and when there were small glitches (only 2, that I recall), he smoothed those out quickly and communicated the new arrangements to us right away. Exceptional service, I'd say. Passionate & knowledgeable tour guides who knew what they were talking about. So informative. Were fun, also. JayWay did all of the leg work for us in advance. They set everything up as far as excursions and sightseeing. We gave them a dollar range as far as hotel accommodations and they provided options to us from which to choose. Private drivers and guides are the way to go. I may never go back to my old way of traveling.

I have traveled for years with many different travel agencies. JayWay turned out to be the best. The planning was long term and they met all of our requirements and changes with email responses on a timely basis. The trip included Prague, Vienna, Bratislava and Budapest over the holiday season. The transfer people were waiting for us, the hotels were beautiful and the tour guides were knowledgable. All of the guides and transfer people showed up on time. We had requested hotels with special amenities and they were met. In addition, our travel rep met with us and then checked in every few days to see how everything was going. I will be using them again and I highly recommend them to all.

I highly recommend JayWay for their exceptional communication through the planning and booking process along with their personable staff who put customer service at the forefront of their interactions. Our lifelong desired trip was an absolute fairytale thanks to JayWay & their hard work. Special thank you to Valentina from Greece who made us feel so welcome & cared for each and everyday!

The JayWay travel team customizes each trip to the travelers needs and request. Even if you are in a group and would like other options, they will do so for you. In addition, I want to point out that JayWay provided funds we paid for a trip that was supposed to take place during COVID to be used two year later, ensuring we did not loose any of our money. THANK YOU!!

I felt taken care of. I wanted someone to propose a trip meeting my goals and seamlessly handle it and that's exactly what happened. I also liked not knowing the cost of individual trip components. For me, that made everything easier to enjoy once I had accepted the final trip proposal cost.

This experience was apalling. The travel agent ghosted me for weeks to go over the fine details of my trip to Central Europe and never fulfilled my needs to hold my hand for a 26 day trip. They were unresponsive to my requests and unable to fulfill my itinerary because they did not have relationships with tour people and vendors for my locations and requested activities. For example bike riding tours in various cities. I tried hard to work with them but I had to go elsewhere. The agent was cairn and he was a pompous ass.

We could not be happier. We spent 20 days in Slovenia and Croatia. The trip was so well organized that we never had to worry about any of the details. If you want a well-planned curated experience, this company will be perfect. They took the time to understand what experiences we wanted, the types of hotels we preferred and everything was on the money.

My son and I just got back from a fabulous 2 weeks in Italy. This trip had to be postponed twice because of Covid and some other unexpected health issues. JayWay Travel provides the personal support and expertise to custom design an itinerary that meets the specific needs and desires of their traveling clients. They are very accommodating of changes during the planning process. Highly recommended.