j C.
Consistent and Responsible
They are quick to answer and resolve any questions I have. They follow through. Great company!

Jase is built around one simple belief: people should have reliable access to the medications and medical resources they may need, before they need them. Our mission is to help individuals and families be better prepared for everyday health needs, unexpected emergencies, and disruptions to traditional care.Through a simple, online process, people can get access to emergency antibiotics, other life-saving and important medications (like Epipens, Ivermectin, Albuterol and more), world-class first aid kits, and emergency food and water filtration. We are constantly listening to our customer's needs and providing solutions they can count on.
Jase Medical (jase.com) has 470 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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j C.
They are quick to answer and resolve any questions I have. They follow through. Great company!
Melissa O.
Updating my review upon request from Jase. I received my package on 7/15, approximately 15 days after placing my order. I was reached out to and provided tracking, but that was after writing a negative review (which I’ve since change to this review). The tracking was not simple because it wasn’t showing up when I would click the link, likely the fault of FedEx. Fifteen days isn’t terribly long, but it’s definitely not emergency fast. The product quality is great. The package contained a nice bag full of well prepared information cards that are thick and sealed which tell you anything you would need to know about the medication you ordered. They are even water resistant so you can keep those and travel with them as needed. The package contained everything advertised and I received a %15 off the next order email for being a customer. Over all, I would recommend ordering from Jase, but make sure to order with enough time between the needed medication. I do plan to order in the future prior to a trip to Mt Everest Base Camp, just to ensure we are prepared for potential altitude sickness, or if we would need antibiotics. The ideas of this company is also great. Being able to order medication for emergencies is awesome. Preparing for an overseas (or on the sea) journey is a smart move. Using Jase for this is a good idea as long as you order early enough. I did have some issues placing my order. It seemed simple enough, however, after payment. The site just kept spinning and saying please wait, so I wasn’t sure if the order went through. I had to email to find out if the order went through and I got a response next day saying it did. Over all, the experience made me nervous since it was my first order and I wasn’t sure if Jase was legit, but it is. Jase isn’t just legit, it’s overall pretty great.
Response from Jase MedicalJul 21, 2025
Hi Melissa - thanks for updating your review. We value all of our customer feedback. Sorry you felt nervous and I'm glad we were able to get it to you on time. Your order came through on 7/6 and it was delivered by 7/16. We appreciate you!
Suzie
Crystal went above and beyond in answering my questions regarding dosage etc. thank you for excellent customer service Suzie V
Mike A.
Quick feedback with great information. Very helpful
customer
Spoke with Rhonda, She is definitely, am top notch tech. Clever as they come. In fact, she assisted me with my order as, I'm old and was uncertain how to use this site manipulating between screens. She took well care of me. I even was so happy I cried that someone cares. She certainly did!!! Ty Kindly Ms Linda
AH
Amazing customer service. I expected the order tracking to be automated but a Jase associate checked on my order personally! Amazing!
Eric W.
The staff and service is great and a pleaseure to do busines with.
Edith P.
I just went to look at this website. Never have before and then received an email from them. I didn't give them my email ! At the bottom of the email it says manage your subscription 😡 I didn't subscribe. Not a nice way to get customers.
Response from Jase MedicalJun 17, 2025
Hi Edith - I don't show that you have ever purchased from us or even attempted to contact us. Please reach out if you have any questions!