Debra B.
Jase has great customer service
Jase team quickly and professionally responded to my questions and one concern! The case also came in great time!! Thank you! Will use again and recommend Jase!

Jase is built around one simple belief: people should have reliable access to the medications and medical resources they may need, before they need them. Our mission is to help individuals and families be better prepared for everyday health needs, unexpected emergencies, and disruptions to traditional care.Through a simple, online process, people can get access to emergency antibiotics, other life-saving and important medications (like Epipens, Ivermectin, Albuterol and more), world-class first aid kits, and emergency food and water filtration. We are constantly listening to our customer's needs and providing solutions they can count on.
Jase Medical (jase.com) has 470 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Debra B.
Jase team quickly and professionally responded to my questions and one concern! The case also came in great time!! Thank you! Will use again and recommend Jase!
Bob B.
What a great company. Every single person I have talked to about our order has been so kind and helpful. But I wanted to call out a particular person, Teya Monroe. Talking about going above and beyond. What a Star and great representative of Jase! Thank you all so much for helping my wife and me with our need. Bob & Amy San Antonio, TX
Tama
Very helpful and efficient
Alex D.
One of the only companies that will allow you to get a one year supply of thyroid medication in case of emergency. It's the only way to prevent gaps in your medication in case of ongoing supply issues from the pharmacy. HIGHLY RECOMMEND.
William R.
A friend of mine recommended the company and I travel a lot so I thought it would be a good ide to have some general antibiotics to travel with. I placed my original Jase Case order a few months ago in spring of this year, 2025. My friend, and the companies website says you can replenish items in your kit in the first year. I used a Z pack already so I tried to order a replacement and add a new med that I didn't order originally. After signing in and putting both items in my cart the total cost showed a $90.00 physician fee on top of the med costs which they only equaled about $60.00. I figured since I tried to add in a new med that wasn't in my original kit they wanted a physician to review that. I deleted all items and signed by in to my account and added just the Z pack which was originally prescribed to me just a few months ago. They again added in a $90.00 physician fee so my $26.00 z pack was going to cost $116.00. I knew this had to be a mistake so I called them. No mistake, they confirmed any meds ordered would result in the added $90.00 physician fee, even though it was a med already prescribed to me by them very recently. I asked the woman to show me on their website where it states that and she said, "We have a lot of websites, I can't show you that." They do however advertise that you can replinish your meds in your first year but just omit the fact that it's at an exorbitant cost. I truly believe they should be transparent about that, I would have ordered a lot more meds to begin with if I knew they were going to gouge me in the future. Lastly, I tried to leave this review on their own website but when you click "leave your own review" it takes tou to a general google search for Jase Medical the company and won't let you leave an actual review from a real customer. I believe this is by design and explains why you only see 5 star reviews on their website.
Response from Jase MedicalAug 14, 2025
Hi William - I'm sorry you had an unexpected experience. We strive to make every customer a customer for life. Please reach out to [email protected] directly and I"ll make sure to get things fixed for you.
Jim
Mary you are a God sent. She helped all the way throughout the processing.
Flamur R.
Thank You so much kindly excellent
Nicole
My representative was not just helpful in every way possible, but she was also very patient with all my questions...and I had quite a few. I recommend Jase wholeheartedly. It was good to know that I could purchase from them with all my questions being answered. They are there for you. Thank you Jase and your company rep.