Ricardo C.
Jamplay does not answer my messages, I am very sorry.
Was resolved.
Response from JamPlay.comJan 5, 2014
Hi Ricardo. I am unable to find an account associated with the name Ricardo Costas. I also cannot find a customer service inquiry from this name either. We've never had a customer with this particular name listed in our system. If your account is listed under a different name, or an incomplete name, can you please write customer service with your account username name and a request to cancel under the 7 day refund policy. You can contact linda directly at [email protected], or message [email protected] (this will get a faster response). We generally answer customer service inquires in less than 24 hours, most often in half that time. When a message isn't received, most often it is due to a spam filter blocking the message, so you may want to check your spam folder. If you were referring to "teachers" not answering you messages, we have teachers live on the website between 8 and 14 hours per day to answer questions to help you out.