JADE Learning Reviews | Read Customer Reviews of jadelearning.com

JADE LearningReviews of jadelearning.com

3.8267 reviews
Vocational Training

JADE Learning

About JADE Learning

JADE Learning is a leading provider of online electrical continuing education, exam preparation, and licensing courses for electricians and electrical professionals throughout the United States. Since 1999, we have helped hundreds of thousands of professionals advance their careers, maintain compliance, and stay current with evolving electrical codes and industry standards.Our courses are developed and taught by licensed electricians and National Electrical Code (NEC) experts who bring real-world experience to every lesson. Through flexible online learning, students can complete training anytime, anywhere, while gaining practical knowledge they can apply on the job.JADE Learning is dedicated to delivering trusted education, expert instruction, and exceptional customer support to help electrical professionals achieve their licensing and professional development goals.

JADE Learning (jadelearning.com) has 267 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Also known as: jadelearning.com
Website: jadelearning.com
Category: Vocational Training
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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JADE Learning reviews

267 approved reviews, newest moderated first

JOSE A.
Jul 1, 2026
I've been using Jade Learning for 10+ years
I've been using Jade Learning for years for all my electrical CE training. I hold several state licenses, so this year has been a bit challenging for me. I'm very impressed with the different state reciprocity requirement knowledge that Rachel from this department has shown. She's been able to help me navigate this so easley, that I've even learn a few things myself. Thanks! Joe A.
Response from JADE LearningJul 6, 2026
Thank you so much, Joe! We're thrilled to hear that Rachel has been so helpful in navigating the state reciprocity requirements for your multiple licenses. We'll be sure to share your kind words with her. We truly appreciate your continued loyalty over the years and look forward to supporting your CE training for years to come!
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Emil S.
Jul 1, 2026
The website wouldn’t let me expand the…
The website wouldn’t let me expand the screen. I had the same problem 2 years ago and tech support said they would address the issue. 2 years later it was the same screen. I took the course for 4 hours and at the end of my course the timer recycled so I had to take an additional 4 hours to get course credit. I desperately needed my continued education hours so I did the additional 4 hours. I finally received my credit and was able to renew my license. I have used jade for 20+ years but the last few experiences have been terrible. You’re courses cost almost double compared to other courses which I didn’t mind paying but seriously considering changing ce schools next year? If you don’t correct the screen issues that’s a definite no. You should be able to expand the screen to full screen. Every other webpage does. Anyway one very upset long time customer. If you can’t address my concerns being a loyal customer then I can’t express my disappointment enough.
Response from JADE LearningJul 6, 2026
Thank you for your loyalty of 20+ years, Emil, and for sharing this detailed feedback. We're truly sorry to hear about the repeated screen expansion issue and the timer recycling that cost you additional time. We sincerely apologize for the inconvenience this caused. Your concern has been noted and we will work to address it. We truly value your long-term commitment and hope to provide a much better experience going forward.
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Joshua C.
Jul 1, 2026
Jade learning team sent the document…
Jade learning team sent the document twice instead of the 2 separate CEUs to Oklahoma CIB. This caused me to have to call CIB to figure out why CEUs were not accepted and caused a delay in getting license renewed.
Response from JADE LearningJul 6, 2026
We sincerely apologize for the inconvenience this caused, Joshua. We will be sure to use this as a point of growth and improvement, and we truly appreciate your feedback. Thank you for bringing this to our attention — if you need anything else, please don't hesitate to reach out to us directly.
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Thomas A.
Jul 1, 2026
Everyone was very helpful and timely…
Everyone was very helpful and timely with all communication. Rachael Tyson was the best couldn't have gotten thru it without her help!!!!!
Response from JADE LearningJul 6, 2026
Thank you so much for the wonderful feedback, Thomas! We're thrilled to hear that everyone was helpful and that Rachael made such a positive impression. We'll be sure to share your kind words with her. We truly appreciate you taking the time to share your experience!
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Jonathan W.
Jul 1, 2026
Good, not great
Overall, the course was pretty good. The calculation practice exams could have been better at representing what was actually on the test.
Response from JADE LearningJul 6, 2026
Thank you for your feedback, Jonathan! We're glad the course overall was a positive experience. We appreciate your input on the calculation practice exams and will take that into consideration as we look to improve our materials.
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Michael O.
Jul 1, 2026
The quality and clarity are amazing …
The quality is amazing and the clarity of of
Response from JADE LearningJul 6, 2026
Thank you so much, Michael! We're thrilled to hear that the quality and clarity of the course have impressed you. We look forward to continuing to provide you with a great learning experience!
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Roy
Jul 1, 2026
Never got my hours reported to state of…
Never got my hours reported to state of Florida. Had to fax them myself. Worst service I have ever had!
Response from JADE LearningJul 6, 2026
Thank you for bringing this to our attention, Roy. We sincerely apologize for the inconvenience of not having your hours reported to the state as expected and for the experience you had. We appreciate your feedback and will make sure to look into what exactly happened that had this impact. We are truly sorry.
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Mikal
Jul 1, 2026
New system requiring real time hours
The new system where you have to spend 4 real time hours in a course even though you've completed all the content is a significant downgrade.
Response from JADE LearningJul 6, 2026
Thank you for your feedback, Mikal. We understand this change in the system has been frustrating, and we sincerely apologize for the inconvenience. We appreciate you sharing your experience and will take your feedback into consideration as we work to improve.
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