JADE Learning Reviews | Read Customer Reviews of jadelearning.com

JADE LearningReviews of jadelearning.com

3.8267 reviews
Vocational Training

JADE Learning

About JADE Learning

JADE Learning is a leading provider of online electrical continuing education, exam preparation, and licensing courses for electricians and electrical professionals throughout the United States. Since 1999, we have helped hundreds of thousands of professionals advance their careers, maintain compliance, and stay current with evolving electrical codes and industry standards.Our courses are developed and taught by licensed electricians and National Electrical Code (NEC) experts who bring real-world experience to every lesson. Through flexible online learning, students can complete training anytime, anywhere, while gaining practical knowledge they can apply on the job.JADE Learning is dedicated to delivering trusted education, expert instruction, and exceptional customer support to help electrical professionals achieve their licensing and professional development goals.

JADE Learning (jadelearning.com) has 267 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Also known as: jadelearning.com
Website: jadelearning.com
Category: Vocational Training
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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JADE Learning reviews

267 approved reviews, newest moderated first

Jimmy D.
Jul 1, 2026
good
very good test
Response from JADE LearningJul 6, 2026
Thank you, Jimmy! Glad to hear the test went well. We appreciate the feedback and hope to see you again!
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John G.
Jul 1, 2026
Been using Jade for literally years
Been using Jade for literally years. I like the illustrations and how in depth it goes about each change in the NEC
Response from JADE LearningJul 6, 2026
Thank you for your kind words and your continued loyalty, John! We're so glad the illustrations and in-depth coverage of NEC changes have been valuable to you. We look forward to continuing to support your professional development!
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Juan A O.
Jul 1, 2026
Couldn't get login in.
I couldn't get login in to do the corse. I've been doing your courses for about 20 years. Since I couldn't do it I no long have my electrical license.
Response from JADE LearningJul 6, 2026
We are terribly sorry to hear about your experience, Juan, especially given your 20 years with us and the impact on your electrical license. We are reaching out to you via email to try to make this right.
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Dion D.
Jul 1, 2026
I had two different CEU classes that…
I had two different CEU classes that were not sent to Washington State L&I
Response from JADE LearningJul 6, 2026
We're sorry to hear your CEU completions weren't reported to Washington State L&I, Dion. Your concern has been escalated internally, and we will reach out to you directly to resolve this.
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John from T.
Jul 1, 2026
Extremely disappointed!
I was so disappointed how few topics the course covered. It certainly covered only the minimum requirements for electrical license renewal. I don’t think we even covered all of Chapter 1 of the NEC. I ended up waiting more than an hour for the timer to expire. That’s an hour lost that I could have done some real learning!
Response from JADE LearningJul 6, 2026
Thank you for the detailed feedback, John. We're sorry to hear the course content felt lacking and that you had to wait out the timer without engaging material to fill that time. We sincerely apologize for the inconvenience and appreciate you letting us know.
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Roger B.
Jul 1, 2026
I have used Jade Learning for over 20…
I have used Jade Learning for over 20 years. This year was a terrible experiences. Jade has gotten money hungry.
Response from JADE LearningJul 6, 2026
Thank you for being a long-time customer, Roger, and for taking the time to share your feedback. We're truly sorry to hear this year's experience didn't live up to your past expectations. We apologize for the inconvenience and will take your comments seriously as we evaluate the current experience.
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Brian B.
Jul 1, 2026
Got my hours but had to rewatch videos…
Got my hours but had to rewatch videos that I already watched to complete required hours... Pain. and have the option to change the AI voice.
Response from JADE LearningJul 6, 2026
Thank you for your feedback, Brian. We're sorry to hear that you had to rewatch videos to complete your required hours and that the AI voice wasn't to your preference. We sincerely apologize for the inconvenience and will use your feedback to help improve the experience.
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Robert Y.
Jul 1, 2026
Website needs work
In all the years of using Jade, worst experience ever, had to use a different website to complete my training because I couldn’t log in…now I need to make contact for a refund for a course that I paid for and couldn’t use!
Response from JADE LearningJul 6, 2026
Thank you for your patience, Robert. We're glad to let you know that we have processed a refund for the duplicate purchase, and we also have a course completion on file for you. If there's anything else we can help with, please don't hesitate to email us — we're happy to provide individualized support!
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