JADE Learning Reviews | Read Customer Reviews of jadelearning.com

JADE LearningReviews of jadelearning.com

3.8267 reviews
Vocational Training

JADE Learning

About JADE Learning

JADE Learning is a leading provider of online electrical continuing education, exam preparation, and licensing courses for electricians and electrical professionals throughout the United States. Since 1999, we have helped hundreds of thousands of professionals advance their careers, maintain compliance, and stay current with evolving electrical codes and industry standards.Our courses are developed and taught by licensed electricians and National Electrical Code (NEC) experts who bring real-world experience to every lesson. Through flexible online learning, students can complete training anytime, anywhere, while gaining practical knowledge they can apply on the job.JADE Learning is dedicated to delivering trusted education, expert instruction, and exceptional customer support to help electrical professionals achieve their licensing and professional development goals.

JADE Learning (jadelearning.com) has 267 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Also known as: jadelearning.com
Website: jadelearning.com
Category: Vocational Training
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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JADE Learning reviews

Showing 15 reviews with 2 stars · Clear filters

Colter W.
Aug 17, 2026
Not using Jade next time
The complete platform has been changed. This course was not smart phone friendly. The field of view on a smart phone was horrendous. I reached out about this issue and was told by an AI assistant to use a different device to complete the course. Real helpful. I’ve only ever used Jade for my continuing education and I will no longer be doing that.
Response from JADE LearningAug 18, 2026
Thank you for sharing this feedback, Colter, and we're sorry for the frustration this caused. A smooth mobile experience matters, and we're sorry our platform didn't deliver that during your course. We appreciate you letting us know, and we'll be sure this feedback reaches our team as we continue improving Jade Learning.
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T R.
Jul 27, 2026
Jade learning used to be easy learning…
Jade learning used to be easy learning and licensing credit. Now it is not interactive for the end user
Response from JADE LearningJul 27, 2026
Hi T, thank you for sharing this feedback, and we're sorry to hear the updated format hasn't felt as interactive as the previous version. We really appreciate you flagging this, and we'll pass it along as we keep working to improve the learner experience. Thank you for being a JADE Learning customer.
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Raymond W.
Jul 23, 2026
I have used Jade Learning for years
I have used Jade Learning for years. I always liked them. They got bought out by another company. They are completely different in every way. I don’t like the new format. I especially dislike that the course has a deadline to finish.
Response from JADE LearningJul 24, 2026
Hi Raymond, thank you for your feedback. We are always looking for ways to improve, and we value your time in sharing your thoughts. We're sorry the experience wasn't what you were used to — we hope to have the chance to win you back.
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James M.
Jul 22, 2026
Review
You changed your format. I didn't like the new one.
Response from JADE LearningJul 24, 2026
Hi James, thank you for the honest feedback. We understand that changes to our format can be frustrating, especially when you're used to a certain experience. We're continuously improving based on input like yours and hope to win back your confidence with future courses.
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Charles B.
Jul 22, 2026
Its been several months since I used…
Its been several months since I used it, but what I do remember is the other Jade system was better. I wish I could remember and pin point it for you. I already told a couple of associates that I will be looking for a new program.
Response from JADE LearningJul 24, 2026
Hi Charles, thank you for the honest feedback. We understand that changes to our format can be frustrating, especially when you're used to a certain experience. We're continuously improving based on input like yours and hope to win back your confidence with future courses.
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Roy B.
Jul 22, 2026
Still waiting on my CO CEU's for almost…
Still waiting on my CO CEU's for almost a month. Got SD but not CO. Can talk not do more than one state at a time?
Response from JADE LearningJul 24, 2026
Hi Roy, thank you for taking the time to share your experience. We're sorry to hear you've run into this issue — this is not the experience we want for you. Our team will be reaching out to you directly to get to the bottom of this. We appreciate your patience.
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jimmy H.
Jul 15, 2026
The fact that you changed your format…
The fact that you changed your format from answering questions to just basically reading code to us saddened me. It's the lack of interaction that bothered me, compared to the old way that held my interest. That's it in a nutshell.
Response from JADE LearningJul 16, 2026
Thank you for the honest feedback, Jimmy. We're sorry the course experience didn't engage you the way it should. Engagement and instructional quality are things we're actively working to improve, and your comments are genuinely helpful.
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Isaac P.
Jul 15, 2026
The reason for this score is due to the…
The reason for this score is due to the fact I had to call several times to the licensing bureau as well as to JADE. JADE did not send in my hours to Kentucky when I completed the courses.
Response from JADE LearningJul 16, 2026
Hi Isaac, we sincerely apologize for the inconvenience with your hour submission. We resubmitted your completion back in May and hope everything has since been resolved on your end. Please don't hesitate to reach out if you have any other questions or concerns — we're happy to help and sorry again for the frustration this caused.
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