JADE LearningReviews of jadelearning.com

Response from JADE LearningJul 16, 2026

Hi Kevin, we're sorry to hear about the discrepancy in your reported hours. We've escalated this to the appropriate team so they can review your completion record and ensure all hours are reflecting correctly. We sincerely apologize for the inconvenience and will work to get this resolved for you.

Response from JADE LearningJul 16, 2026

Thank you for taking the time to leave your feedback, Ken. We're sorry to hear the testing experience was frustrating. We're continuously working to improve our course design and assessment format, and your input helps guide those improvements.

Response from JADE LearningJul 16, 2026

Thank you for taking the time to share your feedback, Phil. We're sorry to hear the testing experience was frustrating. We're continuously working to improve our course design and assessment format, and your input helps guide those improvements.

Response from JADE LearningJul 16, 2026

Hi Charles, we're truly sorry for the trouble you experienced accessing the training. We've gone ahead and refunded your unused course. We understand new platforms can feel overwhelming, but registering on our updated platform is just a couple of easy steps — and we're always here to help if you need guidance. We hope you'll give us another try!

Response from JADE LearningJul 16, 2026

Thank you so much for the kind words, Daniel! We're thrilled to hear you had a positive experience and truly appreciate you taking the time to share your feedback. We look forward to serving you again!

Response from JADE LearningJul 16, 2026

Thank you for the wonderful feedback, Joseph! We're so glad the experience was easy and convenient — that's exactly what we aim for. We look forward to seeing you again!

Response from JADE LearningJul 16, 2026

Thank you for your honest feedback, Gerry. We're sorry to hear the updated format hasn't been to your liking — your input is valuable as we continue refining the platform. We appreciate you sharing your experience.

Response from JADE LearningJul 16, 2026

Thank you for your feedback, Dexter. We sincerely apologize for the inconvenience and for the fact that you had to reach out multiple times before this was resolved. That is not the experience we strive to provide, and we truly appreciate you bringing it to our attention. We'll use this to do better.