Ivy RxReviews of ivyrx.com

Response from Ivy RxDec 10, 2025

Thank you so much for taking the time to share this, and for trusting IVY RX during your transition. We are really glad Lloyd was able to get back to you so quickly and stay with you through the emails and calls to make sure your dosage questions were answered clearly. Being responsive and transparent matters a lot to us, especially when it comes to safe, confident care, and it is great to hear you felt supported even after hours. I will make sure Lloyd sees your kind words, and we are always here if you need anything else.

Response from Ivy RxDec 9, 2025

Thank you so much for sharing this and for letting us know you felt cared for. We are really glad our team was able to understand your concern and support you in a way that felt reassuring. We always aim to respond with genuine understanding and clear communication so you feel heard and confident in your care. If you ever need anything else or have more questions, please do not hesitate to reach out.

Response from Ivy RxDec 9, 2025

Thank you for sharing this, and I am really sorry you went through that stress with a lost shipment. We are so glad Isiah was there for you and went the extra mile to get things resolved, that kind of responsiveness and care is exactly what we want every patient to feel. Your trust means a lot to us, and we will be sure to pass your kind words along to him. If you ever need anything else or have any questions, please reach out anytime.

Response from Ivy RxDec 9, 2025

Thank you so much for coming back to us and for sharing this experience. We really appreciate your patience when there was uncertainty about filling your order, and we are glad our team could be upfront with you and then deliver the quick turnaround you needed. Hearing that our customer service made a difference means a lot, and we are grateful for your continued trust in IvyRx. Please do not hesitate to reach out if you ever need anything else.

Response from Ivy RxDec 9, 2025

Thank you for sharing this and for giving Craig a shoutout. We are really glad he made everything feel easy and supported you the way you needed, and we will be sure to pass your kind words along to him. Your experience matters to us, and we appreciate your trust in IvyRx. Please reach out anytime if you need anything else.

Response from Ivy RxDec 9, 2025

Thank you so much for sharing this and for trusting IVY RX with your care. We are truly happy to hear the whole process has felt beyond five stars for you, and that our customer service has been knowledgeable, friendly, and fast while always taking your questions seriously. It also means a lot to know you have felt good on your medication and that our doctors reached out promptly with helpful, understanding support. We work hard to be responsive and keep your care safe and seamless, so hearing that your shipments arrive quickly and reliably is wonderful. Your kind words and continued trust mean so much to us, and we are always here if you need anything else.

Response from Ivy RxDec 9, 2025

Thank you so much for sharing this. We are glad everything felt easy and fast for you, that is exactly the kind of smooth experience we want to provide. We truly appreciate your trust in IVY RX, and we are always here if you need anything else.

Response from Ivy RxDec 9, 2025

Thank you so much for taking the time to share this and for your thoughtful honesty. We are sorry for the delayed communication and the confusion it caused while your prescription was being processed, and we completely understand how frustrating that timing can feel. At the same time, we are really glad Sha from billing was able to step in with patience and understanding and work with you toward a fair resolution. We will make sure she sees your kind words. Your feedback about response times is important, and we are actively working to be even more responsive and clear so experiences like this feel smoother from the start. We truly appreciate your trust in IVY RX, and we are always here if you need anything else.