Ivy RxReviews of ivyrx.com

Response from Ivy RxOct 21, 2026

Thank you for sharing your feedback. We’re sorry to hear that you have not seen the progress you were hoping for and that you are still experiencing hunger and cravings despite your efforts. We understand how discouraging this can feel, especially when you are staying active and making healthier choices. Treatment response can vary from person to person, and your concerns are important. We encourage you to connect with your provider so they can review your current treatment and determine whether any adjustments may be appropriate. A member of our team will also be reaching out directly to help review your concerns and support you with the next steps.

Response from Ivy RxOct 16, 2026

Thank you for sharing your feedback. We sincerely apologize for the repeated difficulties you have experienced receiving your prescription and for the concern caused by what appears to be a duplicate charge. We understand how frustrating it is to experience both order delays and unexpected billing issues. We take these concerns seriously and would appreciate the opportunity to review your order and payment history carefully. A member of our team will be reaching out directly to investigate what happened and assist you with the appropriate next steps. Thank you for bringing this to our attention and giving us the opportunity to address your experience.

Response from Ivy RxOct 16, 2026

Thank you for sharing your feedback. We sincerely apologize for the delay with your prescription and the confusion you experienced while navigating our website, especially if it resulted in a duplicate purchase. We understand how frustrating it is to wait for your medication while also dealing with an unexpected order or charge. A member of our team will be reaching out directly to review your prescription status, account activity, and any possible duplicate transaction so we can assist with the appropriate next steps. Thank you for bringing this to our attention and giving us the opportunity to address your concerns.

Response from Ivy RxOct 14, 2026

Thank you for sharing your feedback. We sincerely apologize for the frustration you’ve experienced with receiving medication that you believe was incorrect and for the difficulty getting the issue resolved. We understand how important it is to receive the correct medication and timely assistance when there is a concern with an order. We’re sorry that your previous attempts to reach our team did not provide the resolution you were looking for. We would appreciate the opportunity to review your order and the communication history so we can better understand what happened and assist with the appropriate next steps. A member of our team will be reaching out directly to help address your concerns. Thank you for bringing this to our attention and giving us the opportunity to make this right.

Response from Ivy RxOct 12, 2026

Thank you for sharing your feedback. We’re sorry to hear that you were left feeling that your messages and concerns were not properly addressed. We understand how frustrating it can be when you are waiting for a response or resolution. We take your feedback seriously and would appreciate the opportunity to review your experience and better understand what happened. A member of our team will be reaching out directly to assist you and address any unresolved concerns. Thank you for bringing this to our attention and giving us the opportunity to improve your experience with Ivy Rx.

Response from Ivy RxOct 9, 2026

Thank you for sharing your feedback. We sincerely apologize for the frustrating experience and for the back-and-forth you encountered while trying to get your question answered. We understand how disappointing it can be to wait for a response only to feel like you are being redirected between teams. Your concern is important to us, and we will use your feedback to help improve communication and ensure patients are connected with the appropriate team more efficiently. We truly appreciate you bringing this to our attention and giving us the opportunity to improve.

Response from Ivy RxOct 9, 2026

Thank you for sharing your experience. We sincerely apologize for the frustration caused by the delay in receiving your medication and the concern surrounding the UPS delivery confirmation. We understand how upsetting it is to wait two weeks for your medication only to see it marked as delivered when you cannot locate the package. We also understand your concern about the condition of the medication and the delivery photo not clearly showing where it was left. We take these concerns seriously and would appreciate the opportunity to review your shipment and delivery details. A member of our team will be reaching out directly to assist you and work toward a resolution. Thank you for bringing this to our attention and giving us the opportunity to address your concerns.

Response from Ivy RxOct 6, 2026

Thank you for sharing your feedback. We’re sorry to hear that you did not experience the results you were hoping for and that you were concerned about an automatic charge on your account. We understand how frustrating it can be when a treatment does not meet your expectations, and we take your concerns regarding billing and treatment experience seriously. We would appreciate the opportunity to review your account, treatment history, and billing details to better understand what happened. A member of our team will be reaching out directly to assist you and address your concerns. Thank you for bringing this to our attention and giving us the opportunity to improve your experience with Ivy Rx.