Ivy RxReviews of ivyrx.com

Response from Ivy RxDec 11, 2025

Thank you for sharing this and for trusting us with your care. We are really glad to hear that our team has been quick and efficient in helping with your requests, and we especially appreciate you recognizing Jaz for his dedication in working through the pharmacy issue. His patience and commitment to getting things resolved reflect how important responsiveness and dependable support are to us. We are grateful for your kind words and for your willingness to refer friends and family. We are always here if you need anything else.

Response from Ivy RxDec 10, 2025

Thank you for sharing this. We are really glad communication felt great for you, because keeping things clear, responsive, and easy to understand is a big part of how we support our patients. We truly appreciate your trust, and we are always here if you need anything else.

Response from Ivy RxFeb 10, 2026

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention. Our team would like the opportunity to review your concerns and assist further. Please feel free to reach out to us directly at [email protected] or by phone at +1 866 464 8979, and we’ll be happy to help. We value your feedback and look forward to connecting with you to work toward a resolution.

Response from Ivy RxDec 10, 2025

Thank you for sharing this, and we are so happy you have been having a positive experience with us. It means a lot to hear that every time you have reached out, support has been great, and that Rosette stayed on top of your shipment change request. Being responsive and keeping things clear and smooth for you is something we truly care about. We will make sure Rosette sees your kind words, and we are always here if you need anything else.

Response from Ivy RxDec 18, 2025

Hi Jessica, we apologize if the delay made you think that way. We do not participate in such practice. Upon checking, we have already processed the complete cancellation of your order. I hope this resolves your concern. If you have any other questions just let us know.

Response from Ivy RxDec 10, 2025

Thank you for sharing this and for calling out Zennon by name. We are so glad he fully understood what you needed and acted quickly to get it fixed, and even more glad to hear you came away feeling super happy with the support. That kind of understanding and responsiveness is exactly what we want every patient to experience. We will make sure Zennon sees your kind words, and we are always here if you need anything else.

Response from Ivy RxDec 10, 2025

Thank you so much for sharing this and for sticking with us through a frustrating start. We are really sorry you had that rough time getting help with your dose increase, and we truly appreciate you telling us what changed once you connected with Rosette. It means a lot to hear she took the time to understand what you needed, got your account straightened out, and gave you clear answers so you could move forward with confidence. That kind of responsive and caring support is exactly what we want every patient to feel, and we are grateful you trusted us enough to renew. We will make sure Rosette sees your big shout out, and we are always here if you need anything else.