Customer
Excellent Customer Service!!
Been customer for several years. They are now offering newer, less expensive pricing, and I am setup for higher price. Simply called and explained I’d like to continue but at a lower price/today’s pricing. I received nothing but cooperation. No push back. No whining or complaining. Jess in the customer service department listened and then went above and beyond to help. I am a happy customer!
Response from Ivy RxOct 22, 2026
Thank you for being a longtime Ivy Rx customer and for sharing such thoughtful feedback! We’re glad Jess listened to your concerns, made the pricing update process easy, and went above and beyond to help you continue with a plan that better fits your needs. His support reflects the Understanding, Responsiveness, and Transparency we strive for at Ivy Rx. We truly appreciate your continued trust and are so happy to have you with us!




