Nataly
Thank you Sai!
I initially had a frustrating experience with delays and lack of shipping updates for my medication. However, Sai from Ivy Rx was professional, responsive, and helpful in resolving my concerns. Sai followed up with the pharmacy, provided tracking information, and offered a courtesy credit. I appreciate the assistance and hope future shipments are handled more smoothly.
Response from Ivy RxOct 23, 2026
Thank you for sharing your experience and for recognizing Sai’s support. We’re sorry the initial delays and lack of shipping updates caused frustration, but we’re glad Sai was able to step in, follow up with the pharmacy, provide tracking information, and help make things right with a courtesy credit. His support reflects the Responsiveness, Transparency, and Understanding we strive for at Ivy Rx. We truly appreciate your patience and hope your future shipments are much smoother.




